Search found 157 matches

by poweredge
Tue Jan 17, 2023 8:43 am
Forum: MailEnable Enterprise Edition
Topic: [SOLVED]CLAM AV scanner suddenly stopped by itself
Replies: 6
Views: 11822

Re: CLAM AV scanner suddenly stopped by itself

Just want to update this topic. After adding more RAM to ME server, "Can't allocate memory ERROR" no longer shows up, problem solved, it's indeed that server is shortly of RAM that's causing ClamAV to crash. Wed Jan 11 21:08:03 2023 -> C:\PROGRA~2\MAILEN~1\Scratch\E0E802~1.MAI\0.ATT: Can't allocate ...
by poweredge
Tue Jan 17, 2023 8:20 am
Forum: MailEnable Enterprise Edition
Topic: How to dedicate more RAM to improve performance for MailEnable?
Replies: 4
Views: 4335

Re: How to dedicate more RAM to improve performance for MailEnable?

Hi, MailEnable doesn't have any extra settings for RAM usage. It will generally use as much as it needs, and does use caches for a number of things. But apart form the options for using more threads, I don't think we have anything that will utilise that much for benefit. If you need higher performa...
by poweredge
Sun Jan 15, 2023 12:41 pm
Forum: MailEnable Enterprise Edition
Topic: ClamAV 64 Bits, How To?
Replies: 4
Views: 4671

Re: ClamAV 64 Bits, How To?

Oh...so that could be a bug? May be Ian could kindly take a look at this issue pls, thx Neither version properly updates itself out of the box with MailEnable -- definitions stay up to date for a period, then eventually fail updating because the updated wants a new version of ClamAV0 -- so at some p...
by poweredge
Sat Jan 14, 2023 6:43 am
Forum: MailEnable Enterprise Edition
Topic: ClamAV 64 Bits, How To?
Replies: 4
Views: 4671

Re: ClamAV 64 Bits, How To?

Thanks for your feedback. So do you advise just to stay at 32bits to avoid all those troubles you've mentioned? :P 1. I just noticed the default installed ClamAV is still 32 bits, in order to take the advantage of using more RAM, is it possible to change the default installation of ClamAV from 32 bi...
by poweredge
Fri Jan 13, 2023 3:45 pm
Forum: MailEnable Enterprise Edition
Topic: How to dedicate more RAM to improve performance for MailEnable?
Replies: 4
Views: 4335

Re: How to dedicate more RAM to improve performance for MailEnable?

I was only able to find one document

Increasing resources available to IMAP service
https://www.mailenable.com/kb/content/article.asp?ID=ME020580
by poweredge
Fri Jan 13, 2023 2:56 pm
Forum: MailEnable Enterprise Edition
Topic: ClamAV 64 Bits, How To?
Replies: 4
Views: 4671

ClamAV 64 Bits, How To?

1. I just noticed the default installed ClamAV is still 32 bits, in order to take the advantage of using more RAM, is it possible to change the default installation of ClamAV from 32 bits to 64 bits in the future please? 2. Is it possible to upgrade the existing ClamAV from 32 bits to 64 bits? Thanks.
by poweredge
Fri Jan 13, 2023 5:39 am
Forum: MailEnable Enterprise Edition
Topic: How to dedicate more RAM to improve performance for MailEnable?
Replies: 4
Views: 4335

How to dedicate more RAM to improve performance for MailEnable?

Hi, my server has excessive of RAM (512GB), I wonder how can I dedicated more RAM for various MailEnable services in order to greatly improve performance? I couldn't find any document related to tuning RAM setting for performance, things like changing the registry parameters for ME services. Many th...
by poweredge
Thu Dec 22, 2022 3:10 am
Forum: Error Reports and Issues
Topic: [SOLVED]socket [2588] was gracefully closed during [QUIT] command by the remote client xxx.xxx.xxx.xxx
Replies: 3
Views: 9088

Re: socket [2588] was gracefully closed during [QUIT] command by the remote client xxx.xxx.xxx.xxx

Turn out to be sender's network is very slow, and it gave up after 60 seconds which shows "socket [2588] was gracefully closed during [QUIT] command by the remote client xxx.xxx.xxx.xxx" in the log file.
by poweredge
Thu Dec 08, 2022 9:15 am
Forum: Error Reports and Issues
Topic: [SOLVED]socket [2588] was gracefully closed during [QUIT] command by the remote client xxx.xxx.xxx.xxx
Replies: 3
Views: 9088

[SOLVED]socket [2588] was gracefully closed during [QUIT] command by the remote client xxx.xxx.xxx.xxx

Recently, I've encountered a strange problem that ONLY one domain cannot send email to our ME email server. May I know what could be the problem? Thanks in advance ================ Result: [AE3F2D260C8D4C43B299613D43DE8BE2.MAI] was not routed from the SMTP inbound message queue by the local MTA Serv...
by poweredge
Fri Aug 19, 2022 9:14 am
Forum: Error Reports and Issues
Topic: [SOLVED] Messages missing a valid messageId header are not\n5.7.1 accepted.
Replies: 6
Views: 76297

Re: Messages missing a valid messageId header are not\n5.7.1 accepted.

Update: After adding the SPF record, email sent to Gmail third party SMTP STILL GOT BOUNDED BACK with the Same error message. Then the problem was solved after changing to it's own domain SMTP. So the reason is obvious now, Gmail blocked all suspicious email that pretend to send from a third party, ...
by poweredge
Thu Aug 11, 2022 4:39 am
Forum: Error Reports and Issues
Topic: [SOLVED] Messages missing a valid messageId header are not\n5.7.1 accepted.
Replies: 6
Views: 76297

Re: Messages missing a valid messageId header are not\n5.7.1 accepted.

Thanks Ian for the tips. Btw, the user who's replying email to Gmail is using third party broadband provider's SMTP, instead going through their own SMTP. Therefore, I can confirm this may not be the solution. Instead, I strongly suspect SPF plays a major part in Gmail's acceptance as one of the dom...
by poweredge
Wed Aug 10, 2022 7:43 am
Forum: Error Reports and Issues
Topic: [SOLVED] Messages missing a valid messageId header are not\n5.7.1 accepted.
Replies: 6
Views: 76297

Re: Messages missing a valid messageId header are not\n5.7.1 accepted.

Still return with the same error Messages missing a valid messageId header are not\n5.7.1 accepted.

Any hints?
by poweredge
Fri Aug 05, 2022 5:32 am
Forum: Error Reports and Issues
Topic: [SOLVED] Messages missing a valid messageId header are not\n5.7.1 accepted.
Replies: 6
Views: 76297

Re: Messages missing a valid messageId header are not\n5.7.1 accepted.

Is there a way to force adding a Message-ID Header to all emails send to Gmail?
by poweredge
Fri Aug 05, 2022 5:30 am
Forum: Error Reports and Issues
Topic: [SOLVED] Messages missing a valid messageId header are not\n5.7.1 accepted.
Replies: 6
Views: 76297

[SOLVED] Messages missing a valid messageId header are not\n5.7.1 accepted.

I've created a Group alias which forward email to various local users. However when user replied to the original sender with Outlook, their message got rejected by Gmail and received message with error " Other mail system problem 550-'5.7.1 [219.76.94.38] Messages missing a valid messageId header ar...
by poweredge
Sun Jul 31, 2022 8:14 am
Forum: MailEnable Professional Edition
Topic: delete log folder MailboxSearchIndexing
Replies: 3
Views: 16576

Re: delete log folder MailboxSearchIndexing

Hello, I am having the same question, can we delete those old .log files? (about 4.4MB each), thanks!