Hi,

The following KB article can be of assistance:
https://www.mailenable.com/kb/Content/A ... D=me020359

regards,

Hi,

Best thing to do here is to raise a suppport ticket with Mailenable, explaining the issue in detail and attaching any relevant information needed to diagnose the problem.
You can raise a ticket from this location:
https://www.mailenable.com/support/step1.asp

regards,

Hi, Are you using Mailenable webadmin interface to add memebers to the list? If so then you will need to navigate tot he webadmin propertie spage in the postoffice properties. (Eg: Messaging manager>Postofficename). In the webadmin properties page you will be able to set how many lists are allowed t...

Hi,

Yes the Enterprise version 1.1 is an official release.

regards,

Hi, The message "( <<- Attachment was removed because it appears to contain a virus ->>)" is used if you create filter without actions. The mta will call the command line scanner and if the message contains a virus and the message gets cleaned then the message will be displayed in the message body. ...

Hi,

Are you able to seee the drafts folder in webmail, in the folders tree? The error (53) is stating that the path does not exist, so ensure the folder exists in the mailbox directory. Also check the "Messaging manager" properties to see if the paths are pointing to the correct locations.

regards,

Hi, To correctly diagnose the problem you will need to inspect your SMTP debug and activity log files for an indication why the messages are bouncing. The folloiwng KB article explains how to analyse your log files: http://www.mailenable.com/kb/viewarticle.asp?&SS=analyse&File=me020170.htm Also chec...

Hi,

I suggest reviewing the following KB article for assistance: http://www.mailenable.com/kb/viewarticl ... 020003.htm

regards,

Hi, Looking at the Filter criteria tab file below, it seems that you have added "abc.doc" to the list of file extesions. Are you trying to block that specific filename? Or are you trying to block .DOC files in general? If so then the correct syntax would be *.DOC. I have tested the same configuratio...

Hi,

The latest version of Professional 1.6 has been released, I suggest you download this verison and upgrade to see if the problem persists.

regards,

Hi,

The best way for us to determine the problem is to lodge a support request with Mailenable attaching the .CSV file you are trying to import so that we can re-simulate the problem on our end. You can lodge a support request from this location:
http://www.mailenable.com/support/step1.asp

regards,

Hi, A suggestion to solve the error you are expereincing in the event viewer, is to try and un-install and re-install the ME virtual directory in IIS. To do this follow the steps below: 1. Navigate to Servers>localhost>Services>Webmail and right click to open the properties window. 2. Click the "Con...

Hi, In regards to your filtering problems, the best way to determine what is causing your issues would be to lodge a support request with Mailenable providing your zipped up Filters directory and any releavant filtering and MTA log files. You can find this folder in the following location: (C:\progr...

Hi,

The issues you have described have been resolved in the latest 1.1 version of Enterprise.

regards,

Hi,

In the SMTP properties window you will have the option of adding a hostname for your server. The hostname you specify in this field will be the name displayed instead of the servername/domainname.

regards,