Search found 9481 matches

by MailEnable-Ian
Thu Jun 17, 2021 6:52 am
Forum: General
Topic: [SOLVED]Sorting order/decision "Mark as Spam" by different filters
Replies: 5
Views: 2255

Re: Sorting order/decision "Mark as Spam" by different filters

Hi, Please review: https://www.mailenable.com/kb/content/article.asp?ID=ME020529 The only way the X-ME-Content: Deliver-To=Junk header is added to a message is via a message content filter you create that actions with the "Mark as Spam" header or via the SMTP Reverese DNS/URL blacklisting action. Th...
by MailEnable-Ian
Thu Jun 17, 2021 4:25 am
Forum: General
Topic: [SOLVED]iPhone how to right click on message in Webmail?
Replies: 5
Views: 1994

Re: [SOLVED]iPhone how to right click on message in Webmail?

Hi,

Or use mobile web mail on a mobile device.
by MailEnable-Ian
Thu Jun 17, 2021 4:24 am
Forum: General
Topic: [SOLVED]How do we prevent spammer using webmail to send massive email?
Replies: 2
Views: 1383

Re: How do we prevent spammer using webmail to send massive email?

Hi,

Messages that are destined to external recipients sent via web mail will always be routed by the SMTP connector. Therefore any restrictions set in SMTP will be triggered.
by MailEnable-Ian
Thu Jun 17, 2021 4:21 am
Forum: General
Topic: [SOLVED]iPhone how to right click on message in Webmail?
Replies: 5
Views: 1994

Re: iPhone how to right click on message in Webmail?

Hi,

IPad and iPhone right clicks work differently. You find the same issues if you access GMail's desktop web mail client.
by MailEnable-Ian
Thu Jun 17, 2021 4:18 am
Forum: MailEnable Enterprise Edition
Topic: [SOLVED]Will postoffice level features selection override the setting of Global setting?
Replies: 2
Views: 1385

Re: Will postoffice level features selection override the setting of Global setting?

Hi,

When you set the options globally;

1. They will be greyed out and not configurable at the postoffice level;
2. Global options will over ride postoffice level.
by MailEnable-Ian
Thu Jun 17, 2021 4:17 am
Forum: MailEnable Enterprise Edition
Topic: Outlook stops sending/receiving emails
Replies: 5
Views: 2190

Re: Outlook stops sending/receiving emails

Hi,

What was the ticket number?
by MailEnable-Ian
Wed Jun 16, 2021 6:20 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 30
Views: 58637

Re: Sync on Mobile works only randomly

HI,

You will need to lodge a support ticket for this type of assistance.
by MailEnable-Ian
Wed Jun 16, 2021 2:14 am
Forum: General
Topic: [SOLVED]iPhone how to right click on message in Webmail?
Replies: 5
Views: 1994

Re: iPhone how to right click on message in Webmail?

Hi,

Which right click options are you referring to?
by MailEnable-Ian
Tue Jun 15, 2021 11:26 pm
Forum: MailEnable Enterprise Edition
Topic: ClamAV Virus Scan Error
Replies: 3
Views: 1575

Re: ClamAV Virus Scan Error

Hi, Try and run the clamscan.exe within a Windows command prompt (run as administrator) within the following path: Mail Enable\Antivirus\ClamAV and run a scan manually on the MAI file to see how long it takes to scan. This will give you an indication if you need to increase the "Process timeout" val...
by MailEnable-Ian
Tue Jun 15, 2021 11:09 pm
Forum: MailEnable Enterprise Edition
Topic: [SOLVED]Question regarding Spam: Enable Mailbox Spam Filtering, incoming Gmail always lands in Junk Mail box
Replies: 4
Views: 1751

Re: Question regarding Spam: Enable Mailbox Spam Filtering, incoming Gmail always lands in Junk Mail box

Hi,

There is but it only does badmail and quarantine folders.

https://www.mailenable.com/documentation/10.0/Enterprise/Global%20Mailbox%20clean-up%20agent.html

Otherwise you will need to use the Mepurge utility:

https://www.mailenable.com/kb/content/article.asp?ID=ME020223
by MailEnable-Ian
Tue Jun 15, 2021 3:23 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Outlook App for android or ios no longer able to connect for new accounts
Replies: 5
Views: 19647

Re: Outlook App for android or ios no longer able to connect for new accounts

Hi,

Have you reviewed: https://www.mailenable.com/kb/content/article.asp?ID=ME020644
by MailEnable-Ian
Tue Jun 15, 2021 3:20 am
Forum: Error Reports and Issues
Topic: [SOLVED]How-Come? X-ME-Content: Deliver-To=Junk but email was still delivered to \Inbox
Replies: 1
Views: 1543

Re: How-Come? X-ME-Content: Deliver-To=Junk but email was still delivered to \Inbox

Hi, If the RBL filter added X-ME-Content: Deliver-To=Junk header then it should have been delivered to the junk email folder for that mailbox. There is an issue in the current release where the setting for "Deliver Junk email to Junk email folder" reports as being by enabled by default but its not r...
by MailEnable-Ian
Tue Jun 15, 2021 2:21 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 30
Views: 58637

Re: Sync on Mobile works only randomly

Hi,

Sorry what do mean together?
by MailEnable-Ian
Tue Jun 15, 2021 2:18 am
Forum: MailEnable Enterprise Edition
Topic: [SOLVED]Question regarding Spam: Enable Mailbox Spam Filtering, incoming Gmail always lands in Junk Mail box
Replies: 4
Views: 1751

Re: Question regarding Spam: Enable Mailbox Spam Filtering, incoming Gmail always lands in Junk Mail box

Hi, 1. Is "Enable Mailbox Spam Filtering" still useful if I've already enabled Postoffice level features "Deliver junk mail to Junk E-mail folder"? My guess it's no longer in use as there will be no more spam in Inbox and my guess for "Enable Mailbox Spam Filtering" is that it ONLY works to filter i...
by MailEnable-Ian
Tue Jun 15, 2021 12:33 am
Forum: MailEnable Enterprise Edition
Topic: [SOLVED]IIS MailEnable Mobile, what is this site for?
Replies: 2
Views: 1446

Re: IIS MailEnable Mobile, what is this site for?

Hi,

The MailEnable Mobile website was used for the old mobile web mail client mainly for old WAP devices. You can stop the site without issues.