This is a brand new message. It was a reply sent to my boss from my Android mail client. It was never forwarded, just replied to.

Hello, I just this past weekend upgraded to MailEnable Enterprise 8.54. Since the upgrade, any of my users who have EAS on their Iphones' mail clients are getting messages with the HTML coding present in the body of the email, but only when sent from a mobile mail client. For example: > On Sep 27, 2...

I was having the same issue. Some of my users were getting blank emails, or emails that were coming across as garbled. It turned out to be my Spam protection software. It was adding a footer to all the emails, incoming and outgoing. Turned this off so that it no longer tried to add the footer, and t...

Everything is done on another server. The local one is a domain controller.

Hello all, I have a problem that leads to a question. Here's the setup. In order to get my ME server working, I have two DNS zones on my windows server 2008 R2 server. I have one that is the zone for the server itself, test.xxxx.com, and I have a DNS zone for the domain we use, xxxx.com. Now we have...

Ian, Thanks for all your help on this. I'm looking at the SMTP logs on the server, and I think I may have found the problem. Any of the client machines running MAPI and an active anti-virus aren't actually logging the SMTP QUIT sequence. Here's an example: 08/27/14 08:49:34 SMTP-IN BFE1661A31C24384B...

For the users having problems, I am seeing alot of these kind of entries in the MAPI logs: 2014-09-02 13:06:36.501 ME-EXXXX: (5804) [ProxyMAPIProp<struct IMessage>::GetEntryID] Failed to get item identifier property: PR_ENTRYID (PT_ERROR): [MAPI_E_NOT_FOUND] 2014-09-02 13:06:36.501 ME-EXXXX: (5804) ...

Ian, I am able to telnet into the IMAP port when the problem is occurring, and there is no proxy between the client and the Server. I will be upgrading the client to the newest MAPI connector version here today. And I will enable logging on the client side and check and see what is going on. The log...

Hello all, I am having an issue were, all of a sudden, clients that use MAPI connections are having trouble staying connected to the server. Everyone having the issue is running Outlook 2010 x64. The issues started this afternoon. Some clients are disconnecting every time they try to send an email, ...

I also noticed a major uptick in the levels of spam coming through with the 8.51 upgrade. That's when I went to MXscan. Since installing and tweaking it, our spam levels are lower than ever. Although, it took about 3 weeks to get it tweaked right. I had major problems with the country blacklist over...

Thank you Ian. That seems to have done the trick. We haven't had any scrambled messages or blank attachments since I removed the footer from MXscan. If the problem crops back up, I'll post it to the forum again.

Thank you for the replies. I don't think the origin of the sender matters, as it will happen when receiving from anyone, even if I send a message to one of my coworkers on the same domain on the same ME server. The clients are configured using a combination of IMAP and MAPI. Some use Outlook 2007, o...

I am having an issue where some of the attachments and even the body of the email is blank in outlook. The headers are all correct, and the attachment shows like it's there, but when you open it, it's blank. Doesn't matter what type of file the attachment is, or even if it's an email from an externa...

Hello, Have you checked to make sure that your SPF records, Reverse DNS records, DKIM records and everything else are correct? Some servers are really touchy about that kind of thing. If they are setup to refuse a connection based on one of your records being wrong, they won't always tell you. You c...

I updated to ME 8.5 this past weekend, and now I am getting delays in outlook 2007 and 2010 doing just about anything. I have users who use either of these, and we are all experiencing delays moving messages, deleting, replying, anything. Users connected via MAPI get a box that says "moving messages...