Search found 9481 matches

by MailEnable-Ian
Sat Jun 05, 2021 12:59 am
Forum: MailEnable Enterprise Edition
Topic: Outlook stops sending/receiving emails
Replies: 5
Views: 2190

Re: Outlook stops sending/receiving emails

Hi,

Please reply to your open ticket so we can respond to that.
by MailEnable-Ian
Sat Jun 05, 2021 12:56 am
Forum: MailEnable Enterprise Edition
Topic: 10.35 broke filters
Replies: 0
Views: 1443

Re: 10.35 broke filters

Hi,

There is a revised beta kit that was uploaded yesterday to fix this problem. No change in the release notes or version number for the beta. Just download and upgrade again to fix.
by MailEnable-Ian
Sat Jun 05, 2021 12:55 am
Forum: MailEnable Enterprise Edition
Topic: Printing issue in webmail
Replies: 3
Views: 3203

Re: Printing issue in webmail

Hi,

No status update as of yet on this one sorry. Have escalated it though. But don't have a time frame.
by MailEnable-Ian
Sat Jun 05, 2021 12:49 am
Forum: MailEnable Standard Edition
Topic: Change current domain to a new domain
Replies: 1
Views: 987

Re: Change current domain to a new domain

Hi,

Not sure I understand your requirements here. Can you provide more detailed information.
by MailEnable-Ian
Sat Jun 05, 2021 12:49 am
Forum: MailEnable Standard Edition
Topic: SMTP Authentication turned on, but says it is not enabled.
Replies: 1
Views: 1106

Re: SMTP Authentication turned on, but says it is not enabled.

Hi,

The bounce back indicates that server requires authentication when sending to it. You may need to allow the MailEnable IP address in Office 365 to relay. Please refer to Office 365 docs.
by MailEnable-Ian
Sat Jun 05, 2021 12:47 am
Forum: MailEnable Standard Edition
Topic: [SOLVED]Confusion about Limit number of recipients per hour to
Replies: 4
Views: 1519

Re: Confusion about Limit number of recipients per hour to

Hi,

Please see: https://www.mailenable.com/forum/viewtopic.php?f=7&t=43754&p=116700&hilit=Limit+number+of+recipients+per+hour+to#p116700
by MailEnable-Ian
Thu Jun 03, 2021 3:34 am
Forum: Error Reports and Issues
Topic: Webmail mark all as read hangs up
Replies: 4
Views: 1677

Re: Webmail mark all as read hangs up

Hi,

For the mailbox to lose read/unread flags something must has caused an index corruption and therefore the index file would have been rebuilt without the flags. What version of MailEnable are you running?
by MailEnable-Ian
Thu Jun 03, 2021 3:32 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 30
Views: 58587

Re: Sync on Mobile works only randomly

Hi,

How do you connect to ActiveSync? Is it via the "Synchronization" service via port 8080 or via IIS over port 80 or 443 SSL?
by MailEnable-Ian
Mon May 31, 2021 11:18 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: No mail in subfolders, Inbox also doing some weird things
Replies: 6
Views: 1649

Re: No mail in subfolders, Inbox also doing some weird things

Hi,

The best way forward is to lodge a support ticket and provide details of the problem along with server access and an example account we can diagnose.
by MailEnable-Ian
Mon May 31, 2021 11:15 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 30
Views: 58587

Re: Sync on Mobile works only randomly

Hi,

Run

netstat -a -n -b > c:\log.txt


The above will log the processes to see if there another process and not a MailEnable process binding to port 8080.
by MailEnable-Ian
Fri May 28, 2021 5:05 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: No mail in subfolders, Inbox also doing some weird things
Replies: 6
Views: 1649

Re: No mail in subfolders, Inbox also doing some weird things

Hi,

You have indicated your running 10.31 in your post. There are changes to other areas regarding folder editing etc in the latest version. Also best to debug the latest version then an old one.
by MailEnable-Ian
Fri May 28, 2021 12:54 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: No mail in subfolders, Inbox also doing some weird things
Replies: 6
Views: 1649

Re: No mail in subfolders, Inbox also doing some weird things

Hi,

Please upgrade to version 10.34 first to see if this addresses your problems.
by MailEnable-Ian
Thu May 27, 2021 4:35 am
Forum: Suggestions
Topic: Webmail right click ...
Replies: 2
Views: 2164

Re: Webmail right click ...

Hi,

You also have the option to select "Copy" instead of the drag and drop.
by MailEnable-Ian
Thu May 27, 2021 12:41 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 30
Views: 58587

Re: Sync on Mobile works only randomly

Hi,

The error is reporting that its unable to bind to port 8080. Run "netstat" and check that there is not another service binding on port 8080.
by MailEnable-Ian
Wed May 26, 2021 11:51 pm
Forum: MailEnable Enterprise Edition
Topic: SMTP Not Working
Replies: 4
Views: 2428

Re: SMTP Not Working

Hi, There are no changes to SMTP that would cause sending/receiving issues in the 10.34 release. To troubleshoot you will need to refer to the SMTP activity and debug log files at the time your trying to send the message for more detailed information in regards to the problems. Are there any errors ...