Search found 98 matches

by Ehenzel1978
Tue Sep 30, 2014 3:48 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Iphone EAS issues after upgrade to 8.54
Replies: 5
Views: 8507

Re: Iphone EAS issues after upgrade to 8.54

This is a brand new message. It was a reply sent to my boss from my Android mail client. It was never forwarded, just replied to.
by Ehenzel1978
Mon Sep 29, 2014 3:25 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Iphone EAS issues after upgrade to 8.54
Replies: 5
Views: 8507

Iphone EAS issues after upgrade to 8.54

Hello, I just this past weekend upgraded to MailEnable Enterprise 8.54. Since the upgrade, any of my users who have EAS on their Iphones' mail clients are getting messages with the HTML coding present in the body of the email, but only when sent from a mobile mail client. For example: > On Sep 27, 2...
by Ehenzel1978
Mon Sep 29, 2014 3:05 pm
Forum: MailEnable Enterprise Edition
Topic: Upgrade from 7.5.1 to 8.5.3
Replies: 5
Views: 5019

Re: Upgrade from 7.5.1 to 8.5.3

I was having the same issue. Some of my users were getting blank emails, or emails that were coming across as garbled. It turned out to be my Spam protection software. It was adding a footer to all the emails, incoming and outgoing. Turned this off so that it no longer tried to add the footer, and t...
by Ehenzel1978
Thu Sep 11, 2014 11:06 pm
Forum: MailEnable Enterprise Edition
Topic: DNS Zones
Replies: 2
Views: 4693

Re: DNS Zones

Everything is done on another server. The local one is a domain controller.
by Ehenzel1978
Thu Sep 11, 2014 4:12 pm
Forum: MailEnable Enterprise Edition
Topic: DNS Zones
Replies: 2
Views: 4693

DNS Zones

Hello all, I have a problem that leads to a question. Here's the setup. In order to get my ME server working, I have two DNS zones on my windows server 2008 R2 server. I have one that is the zone for the server itself, test.xxxx.com, and I have a DNS zone for the domain we use, xxxx.com. Now we have...
by Ehenzel1978
Wed Sep 03, 2014 1:41 pm
Forum: MailEnable Enterprise Edition
Topic: MAPI Issues
Replies: 10
Views: 9856

Re: MAPI Issues

Ian, Thanks for all your help on this. I'm looking at the SMTP logs on the server, and I think I may have found the problem. Any of the client machines running MAPI and an active anti-virus aren't actually logging the SMTP QUIT sequence. Here's an example: 08/27/14 08:49:34 SMTP-IN BFE1661A31C24384B...
by Ehenzel1978
Tue Sep 02, 2014 5:20 pm
Forum: MailEnable Enterprise Edition
Topic: MAPI Issues
Replies: 10
Views: 9856

Re: MAPI Issues

For the users having problems, I am seeing alot of these kind of entries in the MAPI logs: 2014-09-02 13:06:36.501 ME-EXXXX: (5804) [ProxyMAPIProp<struct IMessage>::GetEntryID] Failed to get item identifier property: PR_ENTRYID (PT_ERROR): [MAPI_E_NOT_FOUND] 2014-09-02 13:06:36.501 ME-EXXXX: (5804) ...
by Ehenzel1978
Tue Sep 02, 2014 3:02 pm
Forum: MailEnable Enterprise Edition
Topic: MAPI Issues
Replies: 10
Views: 9856

Re: MAPI Issues

Ian, I am able to telnet into the IMAP port when the problem is occurring, and there is no proxy between the client and the Server. I will be upgrading the client to the newest MAPI connector version here today. And I will enable logging on the client side and check and see what is going on. The log...
by Ehenzel1978
Thu Aug 28, 2014 1:08 am
Forum: MailEnable Enterprise Edition
Topic: MAPI Issues
Replies: 10
Views: 9856

MAPI Issues

Hello all, I am having an issue were, all of a sudden, clients that use MAPI connections are having trouble staying connected to the server. Everyone having the issue is running Outlook 2010 x64. The issues started this afternoon. Some clients are disconnecting every time they try to send an email, ...
by Ehenzel1978
Tue Jul 29, 2014 4:48 pm
Forum: MailEnable Enterprise Edition
Topic: Increased Spam Passing through since 8.51 Enterprise update
Replies: 6
Views: 8454

Re: Increased Spam Passing through since 8.51 Enterprise upd

I also noticed a major uptick in the levels of spam coming through with the 8.51 upgrade. That's when I went to MXscan. Since installing and tweaking it, our spam levels are lower than ever. Although, it took about 3 weeks to get it tweaked right. I had major problems with the country blacklist over...
by Ehenzel1978
Mon Jun 30, 2014 1:13 pm
Forum: MailEnable Enterprise Edition
Topic: [SOLVED] Outlook attachments are blank
Replies: 7
Views: 40706

Re: Outlook attachments are blank

Thank you Ian. That seems to have done the trick. We haven't had any scrambled messages or blank attachments since I removed the footer from MXscan. If the problem crops back up, I'll post it to the forum again.
by Ehenzel1978
Thu Jun 26, 2014 5:04 pm
Forum: MailEnable Enterprise Edition
Topic: [SOLVED] Outlook attachments are blank
Replies: 7
Views: 40706

Re: Outlook attachments are blank

Thank you for the replies. I don't think the origin of the sender matters, as it will happen when receiving from anyone, even if I send a message to one of my coworkers on the same domain on the same ME server. The clients are configured using a combination of IMAP and MAPI. Some use Outlook 2007, o...
by Ehenzel1978
Wed Jun 25, 2014 5:30 pm
Forum: MailEnable Enterprise Edition
Topic: [SOLVED] Outlook attachments are blank
Replies: 7
Views: 40706

[SOLVED] Outlook attachments are blank

I am having an issue where some of the attachments and even the body of the email is blank in outlook. The headers are all correct, and the attachment shows like it's there, but when you open it, it's blank. Doesn't matter what type of file the attachment is, or even if it's an email from an externa...
by Ehenzel1978
Thu May 15, 2014 3:59 pm
Forum: MailEnable Enterprise Edition
Topic: Cant talk to some SMTP servers
Replies: 5
Views: 6729

Re: Cant talk to some SMTP servers

Hello, Have you checked to make sure that your SPF records, Reverse DNS records, DKIM records and everything else are correct? Some servers are really touchy about that kind of thing. If they are setup to refuse a connection based on one of your records being wrong, they won't always tell you. You c...
by Ehenzel1978
Thu May 15, 2014 3:50 pm
Forum: MailEnable Enterprise Edition
Topic: Delays in outlook after update to 8.5
Replies: 4
Views: 6217

Delays in outlook after update to 8.5

I updated to ME 8.5 this past weekend, and now I am getting delays in outlook 2007 and 2010 doing just about anything. I have users who use either of these, and we are all experiencing delays moving messages, deleting, replying, anything. Users connected via MAPI get a box that says "moving messages...