Search found 9457 matches

by MailEnable-Ian
Mon May 31, 2021 11:15 pm
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 30
Views: 50171

Re: Sync on Mobile works only randomly

Hi,

Run

netstat -a -n -b > c:\log.txt


The above will log the processes to see if there another process and not a MailEnable process binding to port 8080.
by MailEnable-Ian
Fri May 28, 2021 5:05 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: No mail in subfolders, Inbox also doing some weird things
Replies: 6
Views: 386

Re: No mail in subfolders, Inbox also doing some weird things

Hi,

You have indicated your running 10.31 in your post. There are changes to other areas regarding folder editing etc in the latest version. Also best to debug the latest version then an old one.
by MailEnable-Ian
Fri May 28, 2021 12:54 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: No mail in subfolders, Inbox also doing some weird things
Replies: 6
Views: 386

Re: No mail in subfolders, Inbox also doing some weird things

Hi,

Please upgrade to version 10.34 first to see if this addresses your problems.
by MailEnable-Ian
Thu May 27, 2021 4:35 am
Forum: Suggestions
Topic: Webmail right click ...
Replies: 2
Views: 1150

Re: Webmail right click ...

Hi,

You also have the option to select "Copy" instead of the drag and drop.
by MailEnable-Ian
Thu May 27, 2021 12:41 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Sync on Mobile works only randomly
Replies: 30
Views: 50171

Re: Sync on Mobile works only randomly

Hi,

The error is reporting that its unable to bind to port 8080. Run "netstat" and check that there is not another service binding on port 8080.
by MailEnable-Ian
Wed May 26, 2021 11:51 pm
Forum: MailEnable Enterprise Edition
Topic: SMTP Not Working
Replies: 1
Views: 927

Re: SMTP Not Working

Hi, There are no changes to SMTP that would cause sending/receiving issues in the 10.34 release. To troubleshoot you will need to refer to the SMTP activity and debug log files at the time your trying to send the message for more detailed information in regards to the problems. Are there any errors ...
by MailEnable-Ian
Wed May 26, 2021 11:48 pm
Forum: MailEnable Standard Edition
Topic: Can't select Let's Encrypt certificate as Default SSL Certificate
Replies: 1
Views: 634

Re: Can't select Let's Encrypt certificate as Default SSL Certificate

Hi,

MailEnable will look in the Windows "Personal" certificate store. Therefore you need to copy the certificate along with private key into the Personal certificate store.
by MailEnable-Ian
Fri May 21, 2021 5:05 am
Forum: MailEnable Enterprise Edition
Topic: Update 10.34 Enterprise Issue
Replies: 7
Views: 3076

Re: Update 10.34 Enterprise Issue

Hi,

It should already be available in the latest beta on the beta page.
by MailEnable-Ian
Fri May 21, 2021 3:48 am
Forum: MailEnable Standard Edition
Topic: Upgrading question
Replies: 1
Views: 451

Re: Upgrading question

Hi,

Follow the same method in the following article: https://www.mailenable.com/kb/content/article.asp?ID=ME020040
by MailEnable-Ian
Wed May 19, 2021 12:53 am
Forum: MailEnable Professional Edition
Topic: Outbound Queues error 10060
Replies: 3
Views: 2132

Re: Outbound Queues error 10060

HI,

Please see the following article: https://www.mailenable.com/kb/content/article.asp?ID=me020040
by MailEnable-Ian
Mon May 17, 2021 3:41 am
Forum: MailEnable Professional Edition
Topic: Outbound Queues error 10060
Replies: 3
Views: 2132

Re: Outbound Queues error 10060

Hi, The first step is to download version 9.84 from the link below and perform the upgrade to ensure you have all the latest fixes and updates. https://www.mailenable.com/downloadprevious.asp Once updated open a windows command prompt and perform a telnet test to xxx.com.my on port 25 to see if you ...
by MailEnable-Ian
Mon May 17, 2021 2:13 am
Forum: MailEnable Enterprise Edition
Topic: Redirection Handling stuck - will not do "Normal" redirection
Replies: 3
Views: 1365

Re: Redirection Handling stuck - will not do "Normal" redirection

Hi, I have tested this on my end and the option works. Ensure that your inspecting the "Return-path" address in the redirected message headers as it will not change the "From" address in the message headers. When the redirection is sent it changes the envelope sender address and not the from header ...
by MailEnable-Ian
Mon May 17, 2021 12:25 am
Forum: MailEnable Enterprise Edition
Topic: Bayesian reset
Replies: 5
Views: 5355

Re: Bayesian reset

Hi, Please see: https://www.mailenable.com/documentation/10.0/Enterprise/Manual%20training.html https://www.mailenable.com/documentation/10.0/Enterprise/Spam%20Training%20Utility.html But answering your questions, yes its probably good idea to delete the dictionary and setup auto training or manual ...
by MailEnable-Ian
Thu May 13, 2021 3:53 am
Forum: MailEnable Enterprise Edition
Topic: Update 10.34 Enterprise Issue
Replies: 7
Views: 3076

Re: Update 10.34 Enterprise Issue

Hi,

I've replied to your support ticket.