Version 11

Discussion of MailEnable beta products
Skandiacloud Hosting
Posts: 65
Joined: Fri Nov 15, 2019 9:03 pm

Re: Version 11

Post by Skandiacloud Hosting » Wed Nov 30, 2022 9:07 am

dcol wrote:
Tue Nov 29, 2022 6:12 pm
I had issues with SM support. Too long ago to remember the issue, but they refused to fix it and was rather condescending, if I remember, as well. Think it had something to do with the direction they were taking with cloud based services.
I had a few tickets with S.martermail during the install and they were very kind and helpful.

Seen nothing but very quick support and very kind help.

Full exchange integration with cached exchange so everything is speedy and no issues what so ever.

rfwilliams777
Posts: 1363
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: Version 11

Post by rfwilliams777 » Wed Nov 30, 2022 11:03 am

SM runs easily in Windows? Good anti-spam options?
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Skandiacloud Hosting
Posts: 65
Joined: Fri Nov 15, 2019 9:03 pm

Re: Version 11

Post by Skandiacloud Hosting » Wed Nov 30, 2022 1:02 pm

rfwilliams777 wrote:
Wed Nov 30, 2022 11:03 am
SM runs easily in Windows? Good anti-spam options?
We run it on a windows server and there is a huge amount of antispam options.

Only thing I miss is the granular logging and insigt into specific mail SMTP logs via Track message.

dcol
Posts: 199
Joined: Fri May 26, 2017 11:25 pm

Re: Version 11

Post by dcol » Wed Nov 30, 2022 3:50 pm

I think it is SM pricing that made me move, charging an annual fee for their addons and MAPI. SM is very overpriced would cost me over $1500 a year to get the features I would need. And no, in this case I don't think you get what you pay for.

Skandiacloud Hosting
Posts: 65
Joined: Fri Nov 15, 2019 9:03 pm

Re: Version 11

Post by Skandiacloud Hosting » Wed Nov 30, 2022 5:35 pm

dcol wrote:
Wed Nov 30, 2022 3:50 pm
I think it is SM pricing that made me move, charging an annual fee for their addons and MAPI. SM is very overpriced would cost me over $1500 a year to get the features I would need. And no, in this case I don't think you get what you pay for.
Easily made up for not losing clients to Office365 :)

dcol
Posts: 199
Joined: Fri May 26, 2017 11:25 pm

Re: Version 11

Post by dcol » Wed Nov 30, 2022 5:40 pm

Depends on # of clients/users. I have under 50. Email revenue from all of them is about $1K/year. SM doesn't make sense. Lose money.

bitechbobbrenner
Posts: 41
Joined: Tue Jan 20, 2015 4:57 pm

Re: Version 11

Post by bitechbobbrenner » Mon Dec 19, 2022 2:38 pm

It appears that everybody is sleeping at the helm of MailEnable!

Version 10.* is now four (4) plus years old with nothing but Band-Aid fixes and GOIP updates which is a joke as they are outdated in short time.

Today is December 19th, the current download listed on the website is v 10.43 dated November 12, 2022 and the Bata listed on the website is v 10.42 with the date of November 2, 2022.

The ME community within this forum has vocalized MANY good suggestions for version 11 and yet no feedback from ME or implementation of some of the requested suggestions.

I think this will be my last year of AUP’s with ME.

On another note, Merry Christmas and Happy New Years to all!

dcol
Posts: 199
Joined: Fri May 26, 2017 11:25 pm

Re: Version 11

Post by dcol » Mon Dec 19, 2022 3:39 pm

I get it. The revenue doesn't support a staff. What they need is marketing people. ME is not a bad product, just needs to be kept up to date to compete with the competitors. I am sure the development team is extinct now seeing the course of updates and features. I will be taking another look at Exchange after the first of the year. At least I know they have a solid support staff.

dedicate-it.net
Posts: 27
Joined: Mon Feb 22, 2021 8:30 pm

Re: Version 11

Post by dedicate-it.net » Tue Dec 20, 2022 2:39 am

dcol wrote:
Mon Dec 19, 2022 3:39 pm
I get it. The revenue doesn't support a staff. What they need is marketing people. ME is not a bad product, just needs to be kept up to date to compete with the competitors. I am sure the development team is extinct now seeing the course of updates and features. I will be taking another look at Exchange after the first of the year. At least I know they have a solid support staff.
We're exploring Exchange as well.

After February of this upcoming year, we will have spent more for AUP than it would have been just to outright "Upgrade" and cannot justify AUP costs when it's cheaper to upgrade outside of AUP due to release schedule. Granted, MailEnable has been flexible with us in the past (and we haven't forgotten that, but we've been a customer since version 4 and opened less than a dozen support tickets in our history.

Exchange's licensing is through the roof - the other alternatives for Windows servers that can compete with Exchange are even higher. We've even considered rolling our own EAS implementation for our own server or moving everything to a Linux based mail server solution (much less cost, better anti-spam options) and selling Exchange mailboxes to customers who want it separately.

*footnote: Exchange ActiveSync Protocol licensing cost is absolutely absurd. The most recent documentation I found is that they want $100k USD up front (OR 1st years revenue from sales of EAS licensed product) + annual revenue going forward after that. Knowing that - MailEnable will NEVER be able to sell it as a one-time product because of what they have to give Microsoft yearly for the rights to sell EAS (and that goes for ANY 3rd party that implements EAS in a resale product).

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