No "Other" account type to choose from in office 365

jglazer
Posts: 234
Joined: Thu Mar 17, 2005 5:48 pm

No "Other" account type to choose from in office 365

Postby jglazer » Tue Dec 04, 2018 12:44 am

****I am reposting this in the correct forum. It would not let me delete the other****

So we are installing office 365 and are immediately stumped because there is no "other" account choice when creating an account. What am I missing. Yes the Mailenable connector is installed. Also, the registry key

Computer\HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\setup\DisableOffice365SimplifiedAccountCreation = 1

There is no "Other" choice.

jglazer
Posts: 234
Joined: Thu Mar 17, 2005 5:48 pm

Re: No "Other" account type to choose from in office 365

Postby jglazer » Tue Dec 04, 2018 12:56 am

I worked it out. You *MUST* use the mail setup utility from the control panel. You cannot do it within outlook.

MailEnable-Ian
Site Admin
Posts: 8773
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: No "Other" account type to choose from in office 365

Postby MailEnable-Ian » Fri Dec 07, 2018 12:21 am

Hi,

Please see: http://www.mailenable.com/kb/content/article.asp?ID=ME020668
Regards,

Ian Margarone
MailEnable Support

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