Mapi is not receiving

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jglazer
Posts: 282
Joined: Thu Mar 17, 2005 5:48 pm

Mapi is not receiving

Post by jglazer » Wed Oct 07, 2020 3:44 pm

My customer can no longer receive mail in his outlook. Imap works but mapi does not. I can't find anything in the logs that indicate what the issue is. If I add his account to my own outlook (mapi) it works fine. I don't know where to even begin to look. I don't see anything in the DENY.tab file. Maybe it's an IP thing. I don't know. Any suggestions?

digitron
Posts: 7
Joined: Wed May 02, 2018 3:22 pm

Re: Mapi is not receiving

Post by digitron » Fri Oct 09, 2020 10:38 am

I would suggest checking if Outlook disabled ME Connector, as a start

jglazer
Posts: 282
Joined: Thu Mar 17, 2005 5:48 pm

Re: Mapi is not receiving

Post by jglazer » Fri Oct 09, 2020 11:03 am

After recreating the outlook profile 2 or 3 times it started working. No clue as to why. Thanks for the reply though.

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