Updating folders steals attention from outlook

MailEnable's Connector for Microsoft Outlook provides a rich messaging and collaborative interface to MailEnable.
Post Reply
Skandiacloud Hosting
Posts: 51
Joined: Fri Nov 15, 2019 9:03 pm

Updating folders steals attention from outlook

Post by Skandiacloud Hosting » Wed Oct 13, 2021 6:56 am

Hi

Clients are using outlook and everytime a folder updates, outlook stops responding and users get interrupted.

Could this be set to be a background task so it wouldnt be as annoying??

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Updating folders steals attention from outlook

Post by MailEnable-Ian » Sun Oct 17, 2021 9:31 pm

Hi,

Have you enabled the option to "Hide Download Progress" within the MAPI options?
Regards,

Ian Margarone
MailEnable Support

Skandiacloud Hosting
Posts: 51
Joined: Fri Nov 15, 2019 9:03 pm

Re: Updating folders steals attention from outlook

Post by Skandiacloud Hosting » Tue Oct 19, 2021 8:21 am

Sorry. Option is checked and outlook restarted.

After a few seconds the box reappears and keeps doing that when a folder is updated.

Like it has no effect at all.

Skandiacloud Hosting
Posts: 51
Joined: Fri Nov 15, 2019 9:03 pm

Re: Updating folders steals attention from outlook

Post by Skandiacloud Hosting » Tue Oct 19, 2021 8:49 am

Lodged a support ticket for the issue in 2.75.

floydprice1
Posts: 1
Joined: Fri Aug 26, 2022 4:19 am

Re: Updating folders steals attention from outlook

Post by floydprice1 » Fri Aug 26, 2022 4:22 am

After a few seconds, the box comes back. This happens every time a folder is changed.

Skandiacloud Hosting
Posts: 51
Joined: Fri Nov 15, 2019 9:03 pm

Re: Updating folders steals attention from outlook

Post by Skandiacloud Hosting » Sun Sep 04, 2022 10:03 am

Its only one user from a client....

The rest is working fine.

Outlook profile deleted.
New profile created.
Everything is configured the same as the other users.
She is still seeing the box.... and it doesnt change.

Post Reply