Sent Items not syncing with Connector

MailEnable's Connector for Microsoft Outlook provides a rich messaging and collaborative interface to MailEnable.
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rheel
Posts: 28
Joined: Mon Jun 09, 2008 8:56 pm

Sent Items not syncing with Connector

Post by rheel »

Hi all,

Just wondering if anyone else has had this problem and if so if they have found a solution.
Running V1.35 of the connector and running MailEnable Enterprise 5.05

I have set up a new profile in Outlook 2007 and setup the mapi connection.

In the mapi logs - searchprotocolhost all.log I am seeing lines like:

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2011-02-09 16:36:32.854	ME-EXXXX: (5080) [CABProvider::QueryInterface] CABProvider::QueryInterface completed (MAPI_E_INTERFACE_NOT_SUPPORTED).
and in the OUTLOOK all.log

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2011-02-09 16:36:38.166	ME-IXXXX: (5372) [ProxyMAPIProp<struct IMessage>::SynchroniseChanges] Freeing buffer: Free flags buffer
2011-02-09 16:36:38.166	ME-EXXXX: (5372) [ProxyMAPIProp<struct IMessage>::GetEntryID] Failed to get item identifier properties of wrapped item (GetProps returned MAPI_W_ERRORS_RETURNED).
2011-02-09 16:36:38.166	ME-EXXXX: (5372) [ProxyMAPIProp<struct IMessage>::GetEntryID] Failed to get item identifier property: PR_ENTRYID (PT_ERROR): [MAPI_E_NOT_FOUND]
2011-02-09 16:36:38.166	ME-IXXXX: (5372) [ProxyMAPIProp<struct IMessage>::GetEntryID] Freeing buffer: Item identifier properties.
as well as lines

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2011-02-09 16:36:48.050	ME-EXXXX: (5372) [CABProvider::QueryInterface] CABProvider::QueryInterface completed (MAPI_E_INTERFACE_NOT_SUPPORTED).
If full logs would be more usefull please let me know.

Thanks in advance
Kate

rheel
Posts: 28
Joined: Mon Jun 09, 2008 8:56 pm

Re: Sent Items not syncing with Connector

Post by rheel »

This has now been resolved
Thanks Ben, the issue was that we were using (under the smtp relay tab) a specific user name and password for user to authenticate with.
Putting it to Mailenable/Integration authentication has fixed it.

Thanks
Rheel

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