Mark all as read not working when right click on inbox

[joe.dearman]

Hi,
We are using Mail Enable Enterprise 5.51. We have an issue where users in Outlook cannot mark everything in their inbox as read by right clicking on Inbox at the top of the folder tree, screen right, and selecting 'Mark all as read'. Doing so does nothing.
However if the same user selects everything in their inbox, by clicking on an email within the inbox, then ctrl and A to select all, then right click within the inbox and select 'Mark all as read' then this does mark all emails as read.

Anyone seen anything similar? Is this a bug or are there settings that we need to configure on the server to correct this?

Many thanks

[ROM1]

Yes I confirm that we have the same problem here.
The feature "Mark all items in a folder as read" doesnt work either !

MAPI is an important feature that we are testing now to get the full mail server version, and so far we are having a lot of issues.

Can anybody help us to fix this ?

[Netsupply]

I see the same on 6.84 Enterprise Premium and Outlook 2013.

Everytime I right click on a folder, it stalls and becomes unresponsive.

No way back than to restart Outlook!

[serlogo]

try select all items on inbox and mark as read.
it will work. i allways use this.

best regards.

[Rick S]

This issue is still present. I am using all the latest software.

Rick

[grahamdms]

Hi i find if you log into webmail and right click the inbox you can delete or mark all as read.

but only through webmail. outlook just freezes and hangs if you try it through there. Hope this helps someone.

thanks

Graham