Updating inbox - modal dialog box

MailEnable's Connector for Microsoft Outlook provides a rich messaging and collaborative interface to MailEnable.
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pshhde
Posts: 5
Joined: Tue Apr 21, 2020 3:10 pm

Updating inbox - modal dialog box

Post by pshhde »

Hello,

we are trying to use MailEnable using the MAPI connector for sharing calendars and of cause also handling mail.

Unfortunately on my computer I see many times a day a focus catching window saying "updating inbox".
This box disappears after some seconds but in the meantime I can not work.

Do you have any idea, what causes this window and how I can disable it ?

This occures with the 2.74 and 2.75 versions.

Thanks in advance.

Peter

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Updating inbox - modal dialog box

Post by MailEnable-Ian »

Hi,

In the MAPI connector toolbar options (Server menu) within the Outlook toolbar, tick the checkbox for "Hide Download Progress" and then restart the Outlook client to see if this helps.
Regards,

Ian Margarone
MailEnable Support

pshhde
Posts: 5
Joined: Tue Apr 21, 2020 3:10 pm

Re: Updating inbox - modal dialog box

Post by pshhde »

Hi,

unfortunately this settings has no influence.

Any other ideas ?

Thanks again
Peter

pshhde
Posts: 5
Joined: Tue Apr 21, 2020 3:10 pm

Re: Updating inbox - modal dialog box

Post by pshhde »

I have completely reinstalled the connector and created a new profile.

Now it seems to work without the box.

Thanks.

Peter

Skandiacloud Hosting
Posts: 69
Joined: Fri Nov 15, 2019 9:03 pm

Re: Updating inbox - modal dialog box

Post by Skandiacloud Hosting »

I am facing the exact same issue with ONE user on a Terminal Server from MS.

Nobody else has the problem. I have created a brand new profile for her but nothing helps.

I even reinstalled her RD for her to no avail.

Next step is to reinstall the outlook connector on the server.

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