Mapi is not receiving

MailEnable's Connector for Microsoft Outlook provides a rich messaging and collaborative interface to MailEnable.
Post Reply
jglazer
Posts: 324
Joined: Thu Mar 17, 2005 5:48 pm

Mapi is not receiving

Post by jglazer »

My customer can no longer receive mail in his outlook. Imap works but mapi does not. I can't find anything in the logs that indicate what the issue is. If I add his account to my own outlook (mapi) it works fine. I don't know where to even begin to look. I don't see anything in the DENY.tab file. Maybe it's an IP thing. I don't know. Any suggestions?

digitron
Posts: 19
Joined: Wed May 02, 2018 3:22 pm

Re: Mapi is not receiving

Post by digitron »

I would suggest checking if Outlook disabled ME Connector, as a start

jglazer
Posts: 324
Joined: Thu Mar 17, 2005 5:48 pm

Re: Mapi is not receiving

Post by jglazer »

After recreating the outlook profile 2 or 3 times it started working. No clue as to why. Thanks for the reply though.

Post Reply