HTML Email on Android Phone

MailEnable Exchange ActiveSync (EAS) - for EAS enabled devices (including iPhone, Windows Phone 7, Android, Nokia, etc).
Post Reply
zfusion
Posts: 1
Joined: Thu Apr 26, 2012 12:53 pm

HTML Email on Android Phone

Post by zfusion »

I am unable to get my Galaxy S Android phone to display emails in HTML. I see email headers and all HTML code. I just updated my server to 6.52 Enterprise Premium and am trying out EAS for the first time. I used to use IMAP which only synced email but displayed emails in HTML format. Is there a setting I can change on the server?

MailEnable
Site Admin
Posts: 4441
Joined: Tue Jun 25, 2002 3:03 am
Location: Melbourne, Victoria Australia

Re: HTML Email on Android Phone

Post by MailEnable »

I was not able to reproduce this problem - but I verified using version 6.53.
Perhaps you could please try updating to 6.53 and see if this resolves the problem - there were fixes with replying to HTML e-mails (but not viewing).
If you still have the problem, then it would be good to turn on ActiveSync logging and zip this and send through to support as a defect along with the zip.
The path to raise a ticket is http://www.mailenable.com/support.
Regards, Andrew

Post Reply