I am trying to reduce licenses consumed for a domain from 2 to 1 and Activesync manager won't allow me to reduce number of licenses even though I have removed the Activesync account from all Devices that used that account.
I tried Clear Sync Data but it immediately reappears even though no device has connected. It just shows "Details have not been recorded for this device."
How do I get AS to let go of the license allocation?
Thanks
G
Can't reduce or remove licenses for a domain
Re: Can't reduce or remove licenses for a domain
I discovered I can't reallocate licenses until renewal date. That's unfortunate.