Issue with mailenable clean up script

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twun
Posts: 24
Joined: Tue Dec 16, 2014 6:42 pm

Issue with mailenable clean up script

Post by twun » Fri Feb 08, 2019 11:29 am

We are using mailenable enterprise pro v 10.20, the clean up script seems to delete deleted items ok according to the management debug log, but it is not doing anything with sent items.
We have our settings set to 60 days for the postoffice and to include unread, the mailbox contains about 40 emails that should be deleted.

Deleted:

Code: Select all

02/08/19 05:53:53	[SF:xxx.com/xx] -> Purging Deleted Items
02/08/19 05:53:53	[Thread:936]StreamXMLStoreIndexSerialiser::DeserialiseHook Elapse: 158, Item= d:\Mailenable\Postoffices\xxx.com\MAILROOT\xx\Deleted Items\_index.xml, Count=94, Instance=0
02/08/19 05:53:53	[Thread:936]StreamXMLStoreIndexSerialiser::DeserialiseHook Elapse: 11, Item= d:\Mailenable\Postoffices\xxx.com\MAILROOT\xx\Deleted Items\_index.xml, Count=94, Instance=0
02/08/19 05:53:53	[Thread:936]StreamXMLStoreIndexSerialiser::SerialiseHook Date: 131940381159901871 Size: 48974 Rewrite: 1 From: 0 Elapse: 26, Item: d:\Mailenable\Postoffices\xxx.com\MAILROOT\xx\Deleted Items, Count: 94
02/08/19 05:53:53	[Thread:936]StreamXMLStoreIndexSerialiser::SerialiseHook Date: 131940788332758874 Size: 48974 Rewrite: 1 From: 0 Elapse: 26, Item: d:\Mailenable\Postoffices\xxx.com\MAILROOT\xx\Deleted Items, Count: 94
02/08/19 05:53:53	308F569046A24A739BAB63E923DEF147.MAI in d:\Mailenable\Postoffices\xxx.com\MAILROOT\xx\Deleted Items is days 8 old, Action=Deleted
02/08/19 05:53:53	358A546FD17E4CB39DCCA8653281984C.MAI in d:\Mailenable\Postoffices\xxx.com\MAILROOT\xx\Deleted Items is days 8 old, Action=Deleted
02/08/19 05:53:53	87536804D3454C1EA55ACE0D970F3B45.MAI in d:\Mailenable\Postoffices\xxx.com\MAILROOT\xx\Deleted Items is days 8 old, Action=Deleted
02/08/19 05:53:53	B0A322D0E0D14A4882C264682CB259AB.MAI in d:\Mailenable\Postoffices\xxx.com\MAILROOT\xx\Deleted Items is days 8 old, Action=Deleted
02/08/19 05:53:53	DE3C4A88960E48108860FC5BC65F0C97.MAI in d:\Mailenable\Postoffices\xxx.com\MAILROOT\xx\Deleted Items is days 8 old, Action=Deleted

Sent:

Code: Select all

02/08/19 05:53:44	[SF:xxx.com/GR460269] -> Purging Sent Items
02/08/19 05:53:44	[Thread:936]StreamXMLStoreIndexSerialiser::DeserialiseHook Elapse: 563, Item= d:\Mailenable\Postoffices\xxx.com\MAILROOT\xxx\Sent Items\_index.xml, Count=534, Instance=0
02/08/19 05:53:44	[Thread:936]StreamXMLStoreIndexSerialiser::DeserialiseHook Elapse: 58, Item= d:\Mailenable\Postoffices\xxx.com\MAILROOT\xxx\Sent Items\_index.xml, Count=534, Instance=0
02/08/19 05:53:44	[Thread:936]StreamXMLStoreIndexSerialiser::SerialiseHook Date: 131940460439795982 Size: 266918 Rewrite: 1 From: 0 Elapse: 85, Item: d:\Mailenable\Postoffices\xxx.com\MAILROOT\xxx\Sent Items, Count: 534
02/08/19 05:53:44	[Thread:936]StreamXMLStoreIndexSerialiser::SerialiseHook Date: 131940788248464268 Size: 266918 Rewrite: 1 From: 0 Elapse: 81, Item: d:\Mailenable\Postoffices\xxx.com\MAILROOT\xxx\Sent Items, Count: 534
02/08/19 05:53:44	[SF:xxx.com/xxx] -> Purging Junk Items
I checked the permissions on both the folders and the mail items and they had the same rights IME_ADMIN + IME_SYSTEM had full control.

Any idea what could be going wrong?

twun
Posts: 24
Joined: Tue Dec 16, 2014 6:42 pm

Re: Issue with mailenable clean up script

Post by twun » Tue Feb 19, 2019 2:41 pm

Ignore this issue, the data was restored from disaster recovery and changed the created date, unfortunately windows shows the modified date by default which threw me.

MEPurge + the management script worked when i manually changed the created date.

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