Incoming Email Domain Key Issues

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MartynK
Posts: 1325
Joined: Sat Dec 28, 2002 1:12 am
Location: Hong Kong

Incoming Email Domain Key Issues

Post by MartynK » Tue Feb 06, 2018 4:34 am

I am receiving email from a few domains one being "welcome.aexp.com" which all seem to have valid domain keys when you look them up on the web, yet MailEnable is classifying the emails as "Fail" on the domain keys.

How can I workout what is going on, looking at the logs I dont see what I need to look for ?

Anyone can help ?

Thanks
Martyn

MailEnable-Ian
Site Admin
Posts: 8934
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Incoming Email Domain Key Issues

Post by MailEnable-Ian » Tue Feb 06, 2018 4:45 am

Hi Martyn,

Log a support ticket and attach a copy of the raw message file in the mailbox folder.
Regards,

Ian Margarone
MailEnable Support

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