Incoming Email Domain Key Issues

MartynK
Posts: 1323
Joined: Sat Dec 28, 2002 1:12 am
Location: Hong Kong

Incoming Email Domain Key Issues

Postby MartynK » Tue Feb 06, 2018 4:34 am

I am receiving email from a few domains one being "welcome.aexp.com" which all seem to have valid domain keys when you look them up on the web, yet MailEnable is classifying the emails as "Fail" on the domain keys.

How can I workout what is going on, looking at the logs I dont see what I need to look for ?

Anyone can help ?

Thanks
Martyn

MailEnable-Ian
Site Admin
Posts: 8717
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Incoming Email Domain Key Issues

Postby MailEnable-Ian » Tue Feb 06, 2018 4:45 am

Hi Martyn,

Log a support ticket and attach a copy of the raw message file in the mailbox folder.
Regards,

Ian Margarone
MailEnable Support

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