Incoming Email Domain Key Issues

Raise/discuss any potential issues with MailEnable for consideration in project issue register.
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MartynK
Posts: 1376
Joined: Sat Dec 28, 2002 1:12 am
Location: Hong Kong

Incoming Email Domain Key Issues

Post by MartynK »

I am receiving email from a few domains one being "welcome.aexp.com" which all seem to have valid domain keys when you look them up on the web, yet MailEnable is classifying the emails as "Fail" on the domain keys.

How can I workout what is going on, looking at the logs I dont see what I need to look for ?

Anyone can help ?

Thanks
Martyn

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Incoming Email Domain Key Issues

Post by MailEnable-Ian »

Hi Martyn,

Log a support ticket and attach a copy of the raw message file in the mailbox folder.
Regards,

Ian Margarone
MailEnable Support

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