Broken formatting when forwarding messages

sl-jasonr
Posts: 19
Joined: Thu Feb 15, 2018 7:22 pm

Broken formatting when forwarding messages

Postby sl-jasonr » Wed Dec 19, 2018 9:11 pm

MailEnable Enterprise v10.20

Message formatting sometimes breaks when forwarding messages through the Webmail interface.

For example, I've noticed this for messages that were originally composed through Outlook 2016 that use the "if !supportLists" tag.
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MailEnable-Ian
Site Admin
Posts: 8800
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Broken formatting when forwarding messages

Postby MailEnable-Ian » Thu Dec 20, 2018 5:55 am

Hi,

Can you provide the exact steps your using in Outlook 2016 to generate the message so I can do then same on my end.
Regards,

Ian Margarone
MailEnable Support

sl-jasonr
Posts: 19
Joined: Thu Feb 15, 2018 7:22 pm

Re: Broken formatting when forwarding messages

Postby sl-jasonr » Thu Dec 27, 2018 8:13 pm

Open Outlook 2016, compose a new message. Address it to a MailEnable user. Write something in the message body that uses the "supportLists" tag. For example, use the button in the attached image. Send the message.

Login to the recipient's mailbox via WebMail. Click to view the message. Click the "forward" button. The original message should appear corrupted in the body.
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