Receiving emails but can't send

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Kristiyan.Iliev
Posts: 3
Joined: Wed May 27, 2020 11:12 am

Receiving emails but can't send

Post by Kristiyan.Iliev » Thu May 28, 2020 10:40 am

Hi mailenable forum,

I have question on which i don't have answer.
First i was sending only internal messages (in the domain) but i saw that my port 25 was blocked by the ISP.
Now the port is unlocked but i can only receive messages without sending.
Can you tell me something about that

Kind Regards,
Kristiyan

MailEnable-Ian
Site Admin
Posts: 9166
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Receiving emails but can't send

Post by MailEnable-Ian » Sun May 31, 2020 11:54 pm

Hi,

You need to start by inspecting the SMTP activity and debug log files in respect to the messages your sending. They will contain information or errors relating to the outbound messages your sending.

Here is an article to help troubleshoot outgoing sending problems: https://www.mailenable.com/kb/content/article.asp?ID=ME020148
Regards,

Ian Margarone
MailEnable Support

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