User listed twice in "users" on Web Administrator

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harmgsn
Posts: 2
Joined: Mon Aug 31, 2020 5:06 am

User listed twice in "users" on Web Administrator

Post by harmgsn » Wed Nov 04, 2020 4:51 pm

I have a user who was imported from another IMAP system. After the import was complete, I made the user an "ADMIN'. Said user now shows up twice in the user list, once as ADMIN, once as user. If I demote the user (via the MMC snap-in) back to USER, then the user is listed twice as USER.

This also seems to impact the users ability to be an ADMIN in the Web Admin and create other users -- the "Add New" is grey'd out for that user.

Is there a way to clean up the user database so the user is only listed a single time and is an Admin? Adding a WHOLE NEW user and then making them an ADMIN they only show up one time, so I think it's something to do with this specific user account (I actually have 2 accounts with this behavior, both imported/setup at the same time).

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