How to Enable Smtp TLS?

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kenny123
Posts: 3
Joined: Mon Apr 05, 2021 9:50 am

How to Enable Smtp TLS?

Post by kenny123 » Mon Apr 05, 2021 10:25 am

recently, I had removed the mailbox into my MailEnable server. but it had some problem, the SMTP tls function dose not work, it made the mailbox in domain: 1stip.com, can not send email to each other . How can I open the TLS in SMTP?
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MailEnable-Ian
Site Admin
Posts: 9394
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: How to Enable Smtp TLS?

Post by MailEnable-Ian » Tue Apr 06, 2021 1:13 am

Hi,

Please see: https://www.mailenable.com/documentation/10.0/Enterprise/SMTP_props_-_Inbound.html
Regards,

Ian Margarone
MailEnable Support

kenny123
Posts: 3
Joined: Mon Apr 05, 2021 9:50 am

Re: How to Enable Smtp TLS?

Post by kenny123 » Tue Apr 06, 2021 3:36 am

I already seen this page https://www.mailenable.com/documentation/10.0/Enterprise/SMTP_props_-_Inbound.html
and also setting. but when I use telnet check, it dosen't show the starttls 250.
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MailEnable-Ian
Site Admin
Posts: 9394
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: How to Enable Smtp TLS?

Post by MailEnable-Ian » Tue Apr 06, 2021 5:54 am

Hi,

Did you restart the SMTP connector after enabling the option? Also try and telnet locally on the server to "localhost" on port 25 and then check to see if the "StartTLS" extension is reported. This is a test to ensure that a proxy or gateway is not causing problems.
Regards,

Ian Margarone
MailEnable Support

kenny123
Posts: 3
Joined: Mon Apr 05, 2021 9:50 am

Re: How to Enable Smtp TLS?

Post by kenny123 » Wed Apr 07, 2021 4:39 am

It works, thx.

MailEnable-Ian
Site Admin
Posts: 9394
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: How to Enable Smtp TLS?

Post by MailEnable-Ian » Wed Apr 07, 2021 5:35 am

Hi,

What was was the solution? A restart?
Regards,

Ian Margarone
MailEnable Support

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