EAS stops after 5 min after upgrade to ME 10.38

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roliw
Posts: 10
Joined: Tue Sep 22, 2015 12:42 pm
Location: In the heart of Switzerland

EAS stops after 5 min after upgrade to ME 10.38

Post by roliw »

Hello,
Environment:
-Windows 2012R2 Server on a Hyper-V virual machine
-4 virtual processors / 16 GBytes Memory
-Windows 2012R2 on a actual release
- Updated to ME 10.38
- After a new start everything seems to working well
- After 5 to 10 min we had no contact to the activesync services
- Reboot, the same as above
- Checked with https://testconnectivity.microsoft.com/tests/O365Eas/input works perfect for 5 to 10 min
- Stop MailEnableEASPool, start MailEnableEASPool: works perfect for 5 to 10 min
- Windows Events shows: System Warning: WAS 5013 Timeout: for MailEnableEASPool
- and: System Warning: WAS 5138 MailEnableEASPool could not close listen channel for protocol "http" Error#: B4050780
- Each time when stop and start MailEnableEASPool the warning repeats
-In IIS application pool going to MailEnableEASPool going to Reuse, set the intervall to 5 min, periodic, necessary, faulty ISAPI
- now the application pool MailEnableEASPool starts every 5 min.
But this cannot be the solution for this Problem!
Thank you very much for any input!

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: EAS stops after 5 min after upgrade to ME 10.38

Post by MailEnable-Ian »

Hi,

There is a fix within the 10.39 beta kits on our beta page that addresses a problem where the service could lockup. The release is a release candidate if you would like to update to the 10.39 beta. It should be officially released in the upcoming week.
Regards,

Ian Margarone
MailEnable Support

roliw
Posts: 10
Joined: Tue Sep 22, 2015 12:42 pm
Location: In the heart of Switzerland

Re: EAS stops after 5 min after upgrade to ME 10.38

Post by roliw »

Hi,
Will wait until the new release is issued.
For the moment it works my way.
Regards,
Roland

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