Hello MailEnable community forums, can someone kindly assist to see what/where did I go wrong. I set up my mail enable and for whatever reason I am getting this error when sending out email. " Reason: 553 5.7.2 [TSS09 "
When I check my diagnostic I am getting a failure on SPF record. " No SPF record found for *MYDOMAIN*. (DNS_ERROR_RCODE_NAME_ERROR) - DNS Zone/Domain could not be found.
I've went ahead and triple checked that the record is there from my DNS registrant. My ISP is Verizon. Any help will be greatly appreciated.
Message Delivery Failure
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Admin
- Site Admin
- Posts: 1093
- Joined: Mon Jun 10, 2002 6:31 pm
- Location: Melbourne, Victoria, Australia
Re: Message Delivery Failure
Hi,
Is this to Yahoo? The TSS09 error when sending to Yahoo generally means they have blocked your IP address:
https://senders.yahooinc.com/smtp-error-codes
Check the SMTP Debug log to see for TSS09 and see if there is more information. The Yahoo link above has information on how to help deliverability to them. You should have an SPF record and DKIM configured for the domain you are sending from as well.
Is this to Yahoo? The TSS09 error when sending to Yahoo generally means they have blocked your IP address:
https://senders.yahooinc.com/smtp-error-codes
Check the SMTP Debug log to see for TSS09 and see if there is more information. The Yahoo link above has information on how to help deliverability to them. You should have an SPF record and DKIM configured for the domain you are sending from as well.
Re: Message Delivery Failure
I've tried everything under the sun with configuring the mail record. Can I paypal you to assist with this issue?
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Admin
- Site Admin
- Posts: 1093
- Joined: Mon Jun 10, 2002 6:31 pm
- Location: Melbourne, Victoria, Australia
Re: Message Delivery Failure
You can access support via https://www.mailenable.com/support.asp
