Security Issue? IMAP Service crashed!

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poweredge
Posts: 150
Joined: Sat May 29, 2021 11:16 am

Security Issue? IMAP Service crashed!

Post by poweredge »

First time encountered this problem today.

Event Log:

The MailEnable IMAP Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Faulting application name: MEIMAPS.exe, version: 1.0.0.60, time stamp: 0x606e4347
Faulting module name: KERNELBASE.dll, version: 10.0.17763.3887, time stamp: 0x3e07c6b6
Exception code: 0xc0000005
Fault offset: 0x00000000000349b9
Faulting process id: 0x32b4
Faulting application start time: 0x01d966e4cb997b5c
Faulting application path: C:\PROGRA~2\MAILEN~1\Bin64\MEIMAPS.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: d072264b-e419-45ca-acc0-8b7ae7228747
Faulting package full name:


Could this mean there is a security hole? buffer overrun? or simply out of server memory?

Admin
Site Admin
Posts: 1097
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: Security Issue? IMAP Service crashed!

Post by Admin »

The 0xc0000005 error is an access violation. Could be a plugin, out of memory problem, etc. Check to see whether there are any other event logs around the time - if it was out of memory there would be other indicators of this. We can look at the logs if you send these to us.

poweredge
Posts: 150
Joined: Sat May 29, 2021 11:16 am

Re: Security Issue? IMAP Service crashed!

Post by poweredge »

Admin wrote:
Wed Apr 12, 2023 6:29 am
The 0xc0000005 error is an access violation. Could be a plugin, out of memory problem, etc. Check to see whether there are any other event logs around the time - if it was out of memory there would be other indicators of this. We can look at the logs if you send these to us.
Thanks, may I know what are the other factor may indicate it's out of memory problem?

Admin
Site Admin
Posts: 1097
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: Security Issue? IMAP Service crashed!

Post by Admin »

Yes, sorry, I meant that the event log errors may point to low memory. You will only possibly see this in the event log. The Debug log for the service may show something, but if it is a low memory issue not handled to cause it, I doubt it will be logged.

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