Install ME Standard newest release

rfwilliams777
Posts: 1304
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Install ME Standard newest release

Postby rfwilliams777 » Wed Apr 10, 2019 1:13 am

I keep getting an error when I install ME on a Windows 2012 r2 VPS server.
GLB48C3.tmp has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: GLB48C3.tmp
Application Version: 10.23.0.0
Application Timestamp: 3bd86c3f
Fault Module Name: KERNEL32.DLL
Fault Module Version: 6.3.9600.19290
Fault Module Timestamp: 5c5b2705
Exception Code: c0000005
Exception Offset: 00024a7c
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: bc3c
Additional Information 2: bc3c4ea6fc79bed4efd4f69f9f665d0a
Additional Information 3: fe3c
Additional Information 4: fe3c9a07860d8f3728cc6d01c07799c6

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Robert Williams, Owner
www.WWSHosting.net
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and get your first 2 months FREE!
We can be hired to help you with your Mail Enable server, too!

MailEnable-Ian
Site Admin
Posts: 8883
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Install ME Standard newest release

Postby MailEnable-Ian » Wed Apr 10, 2019 1:39 am

Hi,

Check the Windows environment variable path. We have seen it can crash if the path is a large string size. If it is copy the path to a text file for backup and then cut it back. Try running the install. If it completes successfully copy back the path you saved earlier.
Regards,

Ian Margarone
MailEnable Support

rfwilliams777
Posts: 1304
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: Install ME Standard newest release

Postby rfwilliams777 » Wed Apr 10, 2019 1:54 am

What do you mean the environmental variable path? Are you talking about c:\>whatever\whatever\whatever ??
Robert Williams, Owner
www.WWSHosting.net
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and get your first 2 months FREE!
We can be hired to help you with your Mail Enable server, too!

MailEnable-Ian
Site Admin
Posts: 8883
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Install ME Standard newest release

Postby MailEnable-Ian » Wed Apr 10, 2019 2:01 am

Hi,

https://helpdeskgeek.com/windows-10/add-windows-path-environment-variable/
Regards,

Ian Margarone
MailEnable Support

rfwilliams777
Posts: 1304
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: Install ME Standard newest release

Postby rfwilliams777 » Sun Apr 14, 2019 7:51 pm

I was able to install ME Standard on my Windows 2012 r2 VPS server using Admin; however, almost everything I do gets an "Unable to load DLL 'MAEAISO.DLL': the specified module could not be found. (Exception from HRESULT: 0x8007007E)
Robert Williams, Owner
www.WWSHosting.net
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and get your first 2 months FREE!
We can be hired to help you with your Mail Enable server, too!

MailEnable-Ian
Site Admin
Posts: 8883
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Install ME Standard newest release

Postby MailEnable-Ian » Mon Apr 15, 2019 5:20 am

Hi,

Its most like the environment variable path. The application cannot find the path to the BIN and BIN64 folder for the location of the .dlls. Can you reply to your open ticket and provide access to this server so we can check and help further?
Regards,

Ian Margarone
MailEnable Support

Who is online

Users browsing this forum: No registered users and 9 guests