Upgrade to 8.55 issues

Discussion regarding the Standard version.
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Pilly170
Posts: 12
Joined: Tue Jan 08, 2013 4:20 pm

Upgrade to 8.55 issues

Post by Pilly170 » Tue Nov 04, 2014 5:25 pm

Hi,

Just upgraded to 8.55, now I am getting 503 errors "service unavailable" and the application pool seems to stop.

I had a look at http://www.mailenable.com/kb/content/vi ... D=ME020446 but I dont have an IIS_WPG group..

Running on 2008R2 + IIS 7.5

Anyone have any ideas?

Pilly170
Posts: 12
Joined: Tue Jan 08, 2013 4:20 pm

Re: Upgrade to 8.55 issues

Post by Pilly170 » Tue Nov 04, 2014 5:31 pm

Additional:

Did a Meinstaller.exe and option 2 to reinstall now get

401 - Unauthorized: Access is denied due to invalid credentials

paarlberg
Posts: 1071
Joined: Tue Mar 02, 2004 7:33 pm
Location: Atlanta, GA, USA

Re: Upgrade to 8.55 issues

Post by paarlberg » Thu Nov 06, 2014 12:09 am

I have the same issue, been pulling my hair out.

The event log is suggesting the Identity Pool is invalid.

paarlberg
Posts: 1071
Joined: Tue Mar 02, 2004 7:33 pm
Location: Atlanta, GA, USA

Re: Upgrade to 8.55 issues

Post by paarlberg » Thu Nov 06, 2014 12:20 am

I tried one last thing..

I reset the password for IME_ADMIN
Updated the user for MailEnableAppPool with the new password.

I then got a logon screen. Something went belly up in the upgrade and it either didn't set the pw correctly or couldn't.

chal45oye
Posts: 1
Joined: Mon Nov 10, 2014 6:03 am

Re: Upgrade to 8.55 issues

Post by chal45oye » Mon Nov 10, 2014 6:49 am

I am getting 503 errors "service unavailable" and the application pool seems to stop.

markcrow1
Posts: 1
Joined: Tue Nov 25, 2014 8:07 pm

Re: Upgrade to 8.55 issues

Post by markcrow1 » Tue Nov 25, 2014 8:10 pm

I just recently upgraded 7.02 Standard to 8.55 Standard. My original had 25 mailboxes. After conversion I had only three. Somehow I am now up to 8. How do I get the rest? Any Ideas?

Progene
Posts: 2
Joined: Tue Jan 27, 2015 12:21 am

Re: Upgrade to 8.55 issues

Post by Progene » Tue Jan 27, 2015 12:32 am

I tried paarlberg's method above and resetting the IME_ADMIN password worked like a champ!

Thanks paarlberg!

ebspain
Posts: 17
Joined: Sat Jan 31, 2015 10:00 am

Re: Upgrade to 8.55 issues

Post by ebspain » Sat Jan 31, 2015 10:04 am

Hello,
I already solved with option 2 from MEInstaller..but this issue occurs ALWAYS with every upgrade. We use two version enterprise and standard. We have not any problem with enterprise version however with the standard we always have to solved it. Why? Is there a way to avoid this issue in the future?

Best regards,
Rafael

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