[SOLVED] Alternat SMTP port via Paralles

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iLens
Posts: 7
Joined: Thu Apr 23, 2015 10:49 am

[SOLVED] Alternat SMTP port via Paralles

Post by iLens » Thu May 07, 2015 4:58 pm

I'm using Mailenable Standard that came with my VPS. I need to add an alternate inbound port. When go to the mail settings page in Parallels beside the checkbox for "Switch on message submission" it says "(not supported by the mail server)" and the box won't stay ticked.

How do I get round this?

MailEnable-Ian
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Location: Melbourne, Victoria, Australia

Re: Alternat SMTP port via Paralles

Post by MailEnable-Ian » Fri May 08, 2015 12:52 am

Hi,

If you need to enable an alternate port in MailEnable you will need to do this directly in the administration console. Please see:

http://www.mailenable.com/documentation ... bound.html
Regards,

Ian Margarone
MailEnable Support

iLens
Posts: 7
Joined: Thu Apr 23, 2015 10:49 am

Re: Alternat SMTP port via Paralles

Post by iLens » Fri May 08, 2015 7:58 am

I have made the change in the SMTP node and then stopped and started the SMPT service by right clicking on the node, but I still get a timeout when using port 587

iLens
Posts: 7
Joined: Thu Apr 23, 2015 10:49 am

Re: Alternat SMTP port via Paralles

Post by iLens » Sat May 09, 2015 2:06 pm

I have made the change as per the attachment, and I can send on Port 25 but I get a timeout on port 587
I have a test email account - if you pm me I'll send the credentials
Thanks, Phil

iLens
Posts: 7
Joined: Thu Apr 23, 2015 10:49 am

Re: Alternat SMTP port via Paralles

Post by iLens » Sat May 09, 2015 4:28 pm

I'd not opened port 587 in the Windows Firewall = now OK
Thanks

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