Hello,
My mail server started to behave strangely.
Pop, Imap, SMTP services are crashing randomly (about once a day). I can see this message like this one in event log "The MailEnable POP Service service terminated unexpectedly. It has done this 2 time(s)."
Is there any known issue in ME V9.0 ? How can I debug what makes it crash? There is no lot of information in system log.
Its on server 2012R2, and it was upgraded to v9 from version 8.51
thank you
Services crashing
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Services crashing
Hi,
No other reports of services crashing. You will need to lodge a support ticket under the category of "Defect" so a technician to review your server in more detail and determine why the services are crashing.
No other reports of services crashing. You will need to lodge a support ticket under the category of "Defect" so a technician to review your server in more detail and determine why the services are crashing.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Services crashing
Thank you,
more investigation leads me to IMAP service.
It starts to consume all available RAM and lot of CPU until it crash along with other services.
more investigation leads me to IMAP service.
It starts to consume all available RAM and lot of CPU until it crash along with other services.
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Services crashing
Hi,
Are you running Standard 9.03? If not then upgrade and reassess. If the services still chews ram then lodge a ticket under "Defect and provide access to the server via RDP or Teamviewer for further analysis.
Are you running Standard 9.03? If not then upgrade and reassess. If the services still chews ram then lodge a ticket under "Defect and provide access to the server via RDP or Teamviewer for further analysis.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Services crashing
It's version 9.00, I'll try update first and will see
thank you
thank you