webmail

mathesis
Posts: 3
Joined: Tue Mar 15, 2016 12:34 pm

webmail

Postby mathesis » Tue Mar 15, 2016 12:37 pm

I remarkable slowness problems for access via webmail.
The login pagian appears faster, but later appear very slowly (up to 10 minutes)
How can I fix the problem ?

MailEnable-Ian
Site Admin
Posts: 8623
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: webmail

Postby MailEnable-Ian » Thu Mar 17, 2016 3:43 am

Hi,

Do you mean after you login its slow? Usually this would indicate a permissions problem on the MailEnable store and configuration files. Are you running the latest version 9.05 Standard? If not then upgrade to see if the problems persist.
Regards,

Ian Margarone
MailEnable Support

mathesis
Posts: 3
Joined: Tue Mar 15, 2016 12:34 pm

Re: webmail

Postby mathesis » Thu Mar 17, 2016 1:32 pm

What permissions do I enable the MailEnable folders and in particular what folders?

MailEnable-Ian
Site Admin
Posts: 8623
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: webmail

Postby MailEnable-Ian » Fri Mar 18, 2016 12:48 am

Hi,

Run the following commands within a Windows command with admin privileges:

Code: Select all

CACLS "C:\Program Files\Mail Enable\Config" /t /e /g IME_ADMIN:F
CACLS "C:\Program Files\Mail Enable\Queues" /t /e /g IME_ADMIN:F
CACLS "C:\Program Files\Mail Enable\Bad Mail" /t /e /g IME_ADMIN:F
CACLS "C:\Program Files\Mail Enable\Postoffices" /t /e /g IME_ADMIN:F
CACLS "C:\Program Files\Mail Enable\Logging" /t /e /g IME_ADMIN:F


Replace the above commands with your MailEnable installation paths.

Did you upgrade to version 9.05 as well?
Regards,

Ian Margarone
MailEnable Support

mathesis
Posts: 3
Joined: Tue Mar 15, 2016 12:34 pm

Re: webmail

Postby mathesis » Fri Mar 18, 2016 8:07 am

yes i download a 9.04 version.
I can upgrade to version 9.05 ?

MailEnable-Ian
Site Admin
Posts: 8623
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: webmail

Postby MailEnable-Ian » Tue Mar 22, 2016 2:26 am

Hi,

Yes you can upgrade to version 9.05. The following can assist you with the upgrade: http://www.mailenable.com/kb/viewarticle.asp?File=me020040.htm
Regards,

Ian Margarone
MailEnable Support

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