Unable to Send Mail

Discussion regarding the Standard version.
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Teshiburu
Posts: 1
Joined: Tue May 03, 2016 2:19 pm

Unable to Send Mail

Post by Teshiburu »

Hey,

I have just installed MailEnable Standard Edition on my server which sits behind a VPN (PureVPN) I Have opened all ports on my firewall, and even disabled for testing.

It would appear that PureVPN block port 25 traffic, or are blocking something!

I get the following error messages when ever i try to send an email

Code: Select all


Debug delivery information for Message ID [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] 
05/03/16 15:05:05	ME-I0018: [1900D26342B44A87B8B8F7ACB8F71D8E.MAI] Outbound message from ([SMTP:josh@juraventor.co.uk]) requeued as [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] to the target domain [gmail.com]
05/03/16 15:05:05	ME-I0026: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Sending message
05/03/16 15:05:05	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.166.27, Family=2, Type=1, Protocol=6
05/03/16 15:05:26	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.166.27; Port=25
05/03/16 15:05:26	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 2 of 5 (alt1.gmail-smtp-in.l.google.com).
05/03/16 15:05:26	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.165.26, Family=2, Type=1, Protocol=6
05/03/16 15:05:47	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt1.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.165.26; Port=25
05/03/16 15:05:47	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 3 of 5 (alt2.gmail-smtp-in.l.google.com).
05/03/16 15:05:47	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=74.125.68.27, Family=2, Type=1, Protocol=6
05/03/16 15:06:08	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt2.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=74.125.68.27; Port=25
05/03/16 15:06:08	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 4 of 5 (alt3.gmail-smtp-in.l.google.com).
05/03/16 15:06:08	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.189.26, Family=2, Type=1, Protocol=6
05/03/16 15:06:29	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt3.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.189.26; Port=25
05/03/16 15:06:29	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 5 of 5 (alt4.gmail-smtp-in.l.google.com).
05/03/16 15:06:29	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=173.194.72.27, Family=2, Type=1, Protocol=6
05/03/16 15:06:50	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt4.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=173.194.72.27; Port=25
05/03/16 15:06:50	ME-E0059: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Message Delivery Failure. Attempt (0): Could not connect to mail server for domain (gmail.com). The remote mail server could not be contacted at this time. Message has been requeued.
05/03/16 15:15:04	ME-I0026: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Sending message
05/03/16 15:15:04	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.166.26, Family=2, Type=1, Protocol=6
05/03/16 15:15:25	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.166.26; Port=25
05/03/16 15:15:25	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 2 of 5 (alt1.gmail-smtp-in.l.google.com).
05/03/16 15:15:25	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.165.27, Family=2, Type=1, Protocol=6
05/03/16 15:15:46	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt1.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.165.27; Port=25
05/03/16 15:15:46	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 3 of 5 (alt2.gmail-smtp-in.l.google.com).
05/03/16 15:15:46	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=74.125.68.26, Family=2, Type=1, Protocol=6
05/03/16 15:16:07	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt2.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=74.125.68.26; Port=25
05/03/16 15:16:07	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 4 of 5 (alt3.gmail-smtp-in.l.google.com).
05/03/16 15:16:07	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.189.27, Family=2, Type=1, Protocol=6
05/03/16 15:16:28	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt3.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.189.27; Port=25
05/03/16 15:16:28	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 5 of 5 (alt4.gmail-smtp-in.l.google.com).
05/03/16 15:16:28	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=173.194.72.26, Family=2, Type=1, Protocol=6
05/03/16 15:16:49	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt4.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=173.194.72.26; Port=25
05/03/16 15:16:49	ME-E0059: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Message Delivery Failure. Attempt (1): Could not connect to mail server for domain (gmail.com). The remote mail server could not be contacted at this time. Message has been requeued.
05/03/16 15:16:49	[C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] caused a Delay Message to be generated with a Message ID of [DB3E6E301C4349AD921A9BD92DA07B6B.MAI]. The recipient of the delay is: josh@juraventor.co.uk
05/03/16 15:17:19	ME-I0026: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Sending message
05/03/16 15:17:19	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.166.26, Family=2, Type=1, Protocol=6
05/03/16 15:17:40	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.166.26; Port=25
05/03/16 15:17:40	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 2 of 5 (alt1.gmail-smtp-in.l.google.com).
05/03/16 15:17:40	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.165.27, Family=2, Type=1, Protocol=6
05/03/16 15:18:01	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt1.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.165.27; Port=25
05/03/16 15:18:01	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 3 of 5 (alt2.gmail-smtp-in.l.google.com).
05/03/16 15:18:01	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=74.125.68.26, Family=2, Type=1, Protocol=6
05/03/16 15:18:22	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt2.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=74.125.68.26; Port=25
05/03/16 15:18:22	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 4 of 5 (alt3.gmail-smtp-in.l.google.com).
05/03/16 15:18:22	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.189.27, Family=2, Type=1, Protocol=6
05/03/16 15:18:43	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt3.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.189.27; Port=25
05/03/16 15:18:43	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 5 of 5 (alt4.gmail-smtp-in.l.google.com).
05/03/16 15:18:43	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=173.194.72.26, Family=2, Type=1, Protocol=6
05/03/16 15:19:04	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt4.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=173.194.72.26; Port=25
05/03/16 15:19:04	ME-E0059: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Message Delivery Failure. Attempt (0): Could not connect to mail server for domain (gmail.com). The remote mail server could not be contacted at this time. Message has been requeued.
05/03/16 15:27:18	ME-I0026: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Sending message
05/03/16 15:27:18	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.166.26, Family=2, Type=1, Protocol=6
05/03/16 15:27:39	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.166.26; Port=25
05/03/16 15:27:39	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 2 of 5 (alt1.gmail-smtp-in.l.google.com).
05/03/16 15:27:39	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=209.85.233.27, Family=2, Type=1, Protocol=6
05/03/16 15:28:00	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt1.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=209.85.233.27; Port=25
05/03/16 15:28:00	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 3 of 5 (alt2.gmail-smtp-in.l.google.com).
05/03/16 15:28:00	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=74.125.68.26, Family=2, Type=1, Protocol=6
05/03/16 15:28:21	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt2.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=74.125.68.26; Port=25
05/03/16 15:28:21	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 4 of 5 (alt3.gmail-smtp-in.l.google.com).
05/03/16 15:28:21	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.189.27, Family=2, Type=1, Protocol=6
05/03/16 15:28:42	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt3.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.189.27; Port=25
05/03/16 15:28:42	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 5 of 5 (alt4.gmail-smtp-in.l.google.com).
05/03/16 15:28:42	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=173.194.72.26, Family=2, Type=1, Protocol=6
05/03/16 15:29:03	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt4.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=173.194.72.26; Port=25
05/03/16 15:29:03	ME-E0059: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Message Delivery Failure. Attempt (1): Could not connect to mail server for domain (gmail.com). The remote mail server could not be contacted at this time. Message has been requeued.
05/03/16 15:29:03	[C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] caused a Delay Message to be generated with a Message ID of [9E67F61733024680A2AC6CA1835A9035.MAI]. The recipient of the delay is: josh@juraventor.co.uk
05/03/16 15:57:18	ME-I0026: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Sending message
05/03/16 15:57:18	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.166.26, Family=2, Type=1, Protocol=6
05/03/16 15:57:39	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.166.26; Port=25
05/03/16 15:57:39	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 2 of 5 (alt1.gmail-smtp-in.l.google.com).
05/03/16 15:57:39	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=209.85.233.27, Family=2, Type=1, Protocol=6
05/03/16 15:58:00	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt1.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=209.85.233.27; Port=25
05/03/16 15:58:00	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 3 of 5 (alt2.gmail-smtp-in.l.google.com).
05/03/16 15:58:00	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=74.125.68.26, Family=2, Type=1, Protocol=6
05/03/16 15:58:21	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt2.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=74.125.68.26; Port=25
05/03/16 15:58:21	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 4 of 5 (alt3.gmail-smtp-in.l.google.com).
05/03/16 15:58:21	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=64.233.189.27, Family=2, Type=1, Protocol=6
05/03/16 15:58:42	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt3.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=64.233.189.27; Port=25
05/03/16 15:58:42	ME-I1350: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Attempting to connect to MX 5 of 5 (alt4.gmail-smtp-in.l.google.com).
05/03/16 15:58:42	ME-IXXXX: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] DNS resolved to the following record: IP Address=173.194.72.26, Family=2, Type=1, Protocol=6
05/03/16 15:59:03	ME-E0038: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Communications Error: Socket connection to alt4.gmail-smtp-in.l.google.com failed (error 10060). The host was either not contactable or it rejected your connection. Socket Family = 2; Host=173.194.72.26; Port=25
05/03/16 15:59:03	ME-E0059: [C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] Message Delivery Failure. Attempt (2): Could not connect to mail server for domain (gmail.com). The remote mail server could not be contacted at this time. Message has been requeued.
05/03/16 15:59:03	[C578D7517ADE4F9D8DCDE6177BFC04E2.MAI] caused a Delay Message to be generated with a Message ID of [D42AE56852C04CA1838DDE4C15EB5DDE.MAI]. The recipient of the delay is: josh@juraventor.co.uk

I cannot work out why this is happening, I can receive emails fine, but just cannot send any.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Unable to Send Mail

Post by MailEnable-Ian »

Hi,

If you do not route via PureVPN are you able to send? Perhaps you need to review:

https://support.purevpn.com/smtp-sendin ... on-purevpn
Regards,

Ian Margarone
MailEnable Support

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