Mail not delivered after a day

Discussion regarding the Standard version.
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steefd
Posts: 1
Joined: Fri May 27, 2016 7:10 am

Mail not delivered after a day

Post by steefd »

Hi,

I'm having issues with mail not delivered to certain adresses only like for instance adresses on kliksafe.nl. I can mail those addresses using gmail, so the emailadres is fine. If I do this using MailEnable, I receive a "Delivery Status Notification (Failure)" message after a day, and then after another day a "Delivery Status Notification (Failure)" message.

Samples of a failure message is attached.

What is happening over here ?
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MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Mail not delivered after a day

Post by MailEnable-Ian »

Hi,

Are you able to telnet to the domains MX record within a command prompt from the MailEnable server?. I.e: telnet smtp.routit.net 25
Regards,

Ian Margarone
MailEnable Support

tinybeetle
Posts: 4
Joined: Mon May 23, 2016 7:05 pm

Re: Mail not delivered after a day

Post by tinybeetle »

With a Neutral SPF record for your domain you might be getting rejected by a the recipient's email server's spam filtering. They may have their restrictions dialed up a bit higher than Google.

Also, postmaster@web-02 is not a valid format for an internet email address, so again, the recipient's email filter may be blocking you.

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