[SOLVED] blank from field

Discussion regarding the Standard version.
Post Reply
bruceg
Posts: 6
Joined: Wed Jun 08, 2016 9:22 pm

[SOLVED] blank from field

Post by bruceg »

Hello-

Just set up standard edition, added a domain and a couple of email addresses. When I send an email, it arrives at the destination but the sender information is blank - it doesn't say who the email is from.

Thanks in advance for your help!

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: blank from field

Post by MailEnable-Ian »

Hi,

How are you sending the message? I.e: what email client are you using?
Regards,

Ian Margarone
MailEnable Support

bruceg
Posts: 6
Joined: Wed Jun 08, 2016 9:22 pm

Re: blank from field

Post by bruceg »

MailEnable-Ian wrote:Hi,

How are you sending the message? I.e: what email client are you using?
I am connecting to mailenable via the web client, so - directly.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: blank from field

Post by MailEnable-Ian »

Hi,

When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
Regards,

Ian Margarone
MailEnable Support

bruceg
Posts: 6
Joined: Wed Jun 08, 2016 9:22 pm

Re: blank from field

Post by bruceg »

MailEnable-Ian wrote:Hi,

When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
No, it is empty and the drop-down is empty as well.

bruceg
Posts: 6
Joined: Wed Jun 08, 2016 9:22 pm

Re: blank from field

Post by bruceg »

MailEnable-Ian wrote:Hi,

When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
No, it is blank and the drop-down is also blank, so I can't "force" it.

bruceg
Posts: 6
Joined: Wed Jun 08, 2016 9:22 pm

Re: blank from field

Post by bruceg »

When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
The "From" field is blank. Additionally, the drop down to select a From address is also blank.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: blank from field

Post by MailEnable-Ian »

Hi,

That means that the mailbox does not have a mapped email address assigned to it. In the administration console navigate to the postoffice where the mailbox resides in. Locate the mailbox and then access the properties window for the mailbox. Under the "Addresses" tab assign an email address.
Regards,

Ian Margarone
MailEnable Support

bruceg
Posts: 6
Joined: Wed Jun 08, 2016 9:22 pm

Re: blank from field

Post by bruceg »

MailEnable-Ian wrote:Hi,

That means that the mailbox does not have a mapped email address assigned to it. In the administration console navigate to the postoffice where the mailbox resides in. Locate the mailbox and then access the properties window for the mailbox. Under the "Addresses" tab assign an email address.
Thank you

millahjovich
Posts: 4
Joined: Mon Jul 04, 2016 8:13 am

Re: [SOLVED] blank from field

Post by millahjovich »

When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
[url=https://www.nimblemessaging.com/plugin/wordpress-conference-call-plugin/] Call Conference [/url] ||[url=https://www.nimblemessaging.com/plugin/wordpress-conference-call-plugin/] Conference Calling Plugin [/url] ||[url=https://www.nimblemessaging.com/plugin/wordpress-conference-call-plugin/] Telephone Conference Calling [/url]||[url=https://www.nimblemessaging.com/] Nimble Messaging [/url]

Post Reply