[SOLVED] blank from field
[SOLVED] blank from field
Hello-
Just set up standard edition, added a domain and a couple of email addresses. When I send an email, it arrives at the destination but the sender information is blank - it doesn't say who the email is from.
Thanks in advance for your help!
Just set up standard edition, added a domain and a couple of email addresses. When I send an email, it arrives at the destination but the sender information is blank - it doesn't say who the email is from.
Thanks in advance for your help!
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: blank from field
Hi,
How are you sending the message? I.e: what email client are you using?
How are you sending the message? I.e: what email client are you using?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: blank from field
I am connecting to mailenable via the web client, so - directly.MailEnable-Ian wrote:Hi,
How are you sending the message? I.e: what email client are you using?
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: blank from field
Hi,
When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: blank from field
No, it is empty and the drop-down is empty as well.MailEnable-Ian wrote:Hi,
When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
Re: blank from field
No, it is blank and the drop-down is also blank, so I can't "force" it.MailEnable-Ian wrote:Hi,
When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
Re: blank from field
The "From" field is blank. Additionally, the drop down to select a From address is also blank.When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: blank from field
Hi,
That means that the mailbox does not have a mapped email address assigned to it. In the administration console navigate to the postoffice where the mailbox resides in. Locate the mailbox and then access the properties window for the mailbox. Under the "Addresses" tab assign an email address.
That means that the mailbox does not have a mapped email address assigned to it. In the administration console navigate to the postoffice where the mailbox resides in. Locate the mailbox and then access the properties window for the mailbox. Under the "Addresses" tab assign an email address.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: blank from field
Thank youMailEnable-Ian wrote:Hi,
That means that the mailbox does not have a mapped email address assigned to it. In the administration console navigate to the postoffice where the mailbox resides in. Locate the mailbox and then access the properties window for the mailbox. Under the "Addresses" tab assign an email address.
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- Posts: 4
- Joined: Mon Jul 04, 2016 8:13 am
Re: [SOLVED] blank from field
When you compose the message in web mail is the "From" field populated with the mailboxes sender address?
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