I'm trying to setup my first site on a GoDaddy VPS. The server (Plesk on Windows) is running ESMTP MailEnable Service v9. I can connect to and send/recieve from the webmail interface.
Thunderbird was unable to connect in any fasion. OperaMail is at least able to check mail but was unable to send a message, regardless of outgoing subdomain used (I tried domain.com, mail.--, webmail.--, smtp.--).
I have run the gambit of suggested ports both for secure and non-secure.
On a whim, I added the account to m Gmail account and gmail has no trouble receiving/sending. Gmail says it was mailed by my domain (and not gmail), using webmail.-- for sending and recieving..
I downloaded **eM Client** which at least makes an effort to fix error and is good at communicating why it failed.
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5:23:52 PM [--account--] [SMTP] MailClient.Accounts.SocketException: Connection failed due to the following reason:
5:23:52 PM "A connection attempt failed because the connected party
did not properly respond after a period of time, or
established connection failed because connected host
has failed to respond [ip]:25"
5:23:52 PM at MailClient.Protocols.Smtp.SmtpSendCommand.Connect(WorkerStatus status)
5:23:52 PM at MailClient.Protocols.Smtp.SmtpSendCommand.Execute(WorkerStatus status)
5:23:52 PM at MailClient.Commands.Command.Process(WorkerStatus status)
Here are, of course, the logs generated from Plesk's installation of MailEnable.
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debug.log
11/04/17 16:13:47 ME-I0135: Authenticating User:user@S132 using Authentication Provider Credentials
11/04/17 16:13:47 ME-I0074: [740] (Debug) End of conversation
ex171110416.log
2017-11-04 16:13:46 191.96.249.70 SMTP-IN [server ip] 740 EHLO EHLO+User 250-home+[191.96.249.70],+this+server+offers+4+extensions S132 120 11
2017-11-04 16:13:46 191.96.249.70 SMTP-IN [server ip] 740 RSET RSET 250+Requested+mail+action+okay,+completed S132 43 6
2017-11-04 16:13:47 191.96.249.70 SMTP-IN [server ip] 740 AUTH AUTH+LOGIN 334+VXNlcm5hbWU6 S132 18 12
2017-11-04 16:13:47 191.96.249.70 SMTP-IN [server ip] 740 AUTH {blank} 334+UGFzc3dvcmQ6 S132 18 38 user@S132
2017-11-04 16:13:47 191.96.249.70 SMTP-IN [server ip] 740 AUTH bG92ZXI= 504+Invalid+Username+or+Password S132 34 10 user@S132
2017-11-04 16:13:47 191.96.249.70 SMTP-IN [server ip] 740 QUIT QUIT 221+Service+closing+transmission+channel S132 42 6 user@S132
activity log:
11/04/17 16:13:46 SMTP-IN 5C9DB3371FE942A09A848D7A08B34068.MAI 740 191.96.249.70 220 S132 ESMTP MailEnable Service, Version: 9.00-- ready at 11/04/17 16:13:46 0 0
11/04/17 16:13:46 SMTP-IN 5C9DB3371FE942A09A848D7A08B34068.MAI 740 191.96.249.70 EHLO EHLO User 250-home [191.96.249.70], this server offers 4 extensions 120 11
11/04/17 16:13:46 SMTP-IN 5C9DB3371FE942A09A848D7A08B34068.MAI 740 191.96.249.70 RSET RSET 250 Requested mail action okay, completed 43 6
11/04/17 16:13:47 SMTP-IN 5C9DB3371FE942A09A848D7A08B34068.MAI 740 191.96.249.70 AUTH AUTH LOGIN 334 VXNlcm5hbWU6 18 12
11/04/17 16:13:47 SMTP-IN 5C9DB3371FE942A09A848D7A08B34068.MAI 740 191.96.249.70 AUTH {blank} 334 UGFzc3dvcmQ6 18 38 user@S132
11/04/17 16:13:47 SMTP-IN 5C9DB3371FE942A09A848D7A08B34068.MAI 740 191.96.249.70 AUTH bG92ZXI= 504 Invalid Username or Password 34 10 user@S132
11/04/17 16:13:47 SMTP-IN 5C9DB3371FE942A09A848D7A08B34068.MAI 740 191.96.249.70 QUIT QUIT 221 Service closing transmission channel 42 6 user@S132
None of the above mentioned the login that I'm using, which is my email address.
Here is a log of one the successful sends (also able to receive) via gmail with, by all accounts, all the same information entered. for what it's worth, my domain doesn't offer gmailify):
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2017-11-04 16:22:53 209.85.214.47 SMTP-IN domain.com [server ip] 764 MAIL MAIL+FROM:<user@domain.com>+SIZE=1236 250+Requested+mail+action+okay,+completed S132 43 42 user@domain.com
2017-11-04 16:22:53 209.85.214.47 SMTP-IN domain.com [server ip] 764 RCPT RCPT+TO:<my_gmail@gmail.com> 250+Requested+mail+action+okay,+completed S132 43 30 user@domain.com
2017-11-04 16:22:53 209.85.214.47 SMTP-IN domain.com [server ip] 764 DATA DATA 354+Start+mail+input;+end+with+<CRLF>.<CRLF> S132 46 6 user@domain.com
2017-11-04 16:22:53 209.85.214.47 SMTP-IN domain.com [server ip] 764 DATA DATA 354+Start+mail+input;+end+with+<CRLF>.<CRLF> S132 43 1239 user@domain.com
2017-11-04 16:22:53 209.85.214.47 SMTP-IN domain.com [server ip] 764 QUIT QUIT 221+Service+closing+transmission+channel S132 42 6 user@domain.com
2017-11-04 16:22:54 208.109.80.54 SMTP-OU domain.com 636 CONN S132 0 102 user@domain.com
2017-11-04 16:22:54 208.109.80.54 SMTP-OU domain.com 636 EHLO 220+p3plsmtpout001.prod.phx3.secureserver.net+:+HOSTING+RELAY+:+ESMTP+Ded+Hosting+relay+server+ready S132 27 167 user@domain.com
2017-11-04 16:22:54 208.109.80.54 SMTP-OU domain.com 636 MAIL EHLO+S132 250-p3plsmtpout001.prod.phx3.secureserver.net+hello+[[server ip]],+pleased+to+meet+you S132 42 42 user@domain.com
2017-11-04 16:22:54 208.109.80.54 SMTP-OU domain.com 636 RCPT MAIL+FROM:<user@domain.com>+SIZE=1356 250+2.1.0+<user@domain.com>+sender+ok S132 30 45 user@domain.com
2017-11-04 16:22:54 208.109.80.54 SMTP-OU domain.com 636 DATA RCPT+TO:<my_gmail@gmail.com> 250+2.1.5+<my_gmail@gmail.com>+recipient+ok S132 6 8 user@domain.com
2017-11-04 16:22:54 208.109.80.54 SMTP-OU domain.com 636 DATE DATA 354+OK S132 1365 52 user@domain.com
2017-11-04 16:22:54 208.109.80.54 SMTP-OU domain.com 636 QUIT . 250+2.0.0+B7m6egOSo2fbL+mail+accepted+for+delivery S132 6 90 user@domain.com
I disabled my firewall and had no affect on the process. Desktop clients from other systems cannot connect either.
Lastly, here is a scan from mxtoolbox. The server doesn't have a secure cert yet--which mxtoolbox notes, but Gmail says it's connecting over TLS.
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SMTP Banner Check Reverse DNS does not match SMTP Banner More Info
// This doesn't matter towards the direct ability to send mail
SMTP TLS Warning - Does not support TLS. More Info
SMTP Reverse DNS Mismatch OK - [ip address] resolves to --.ip.secureserver.net
SMTP Valid Hostname OK - Reverse DNS is a valid Hostname
SMTP Connection Time 0.701 seconds - Good on Connection time
SMTP Open Relay OK - Not an open relay.
SMTP Transaction Time 2.769 seconds - Good on Transaction Time