Spoof problem.

tomy300
Posts: 5
Joined: Wed Apr 12, 2017 5:56 pm

Spoof problem.

Postby tomy300 » Wed Mar 21, 2018 5:39 am

Hello,

I use MailEnable Standard,

I receive a lot of complaint from people that they receive pub, spam mail from my email.

I change the smtp port to something else to have more protection. but I still receive complain.

how can I fix this

thanks

MailEnable-Ian
Site Admin
Posts: 8665
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Spoof problem.

Postby MailEnable-Ian » Wed Mar 21, 2018 10:38 pm

Hi,

You need to determine who is sending the spam via your server. To troubleshoot please review the following articles:

https://www.mailenable.com/kb/content/article.asp?ID=me020280
https://www.mailenable.com/kb/content/article.asp?ID=me020339
https://www.mailenable.com/kb/content/article.asp?ID=me020168
Regards,

Ian Margarone
MailEnable Support

tomy300
Posts: 5
Joined: Wed Apr 12, 2017 5:56 pm

Re: Spoof problem.

Postby tomy300 » Mon Apr 02, 2018 2:12 am

Thanks a lot.

I will investigate for this.

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