Hello,
I got an issue with someone using this domain lafrance.qc.ca
I track the message and I got this
was not routed from the SMTP inbound message queue by the local MTA
I receive all other email and everything seem to work well,
something strange is that we use to receive email from this person before and suddely the server block theirs email.
after reading some post I decide to uncheck dns blacklisting in smtp property, I check their domain and they they are not blacklisted on mxtoolbox
any clue ?
Got problem to receive email from only one customer
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Got problem to receive email from only one customer
Hi,
You will need to inspect the SMTP activity log files and locate the inbound transaction from that server. Then inspect the SMTP debug log files to see if there were problems during the SMTP transaction.
You will need to inspect the SMTP activity log files and locate the inbound transaction from that server. Then inspect the SMTP debug log files to see if there were problems during the SMTP transaction.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support