Install ME Standard newest release

Discussion regarding the Standard version.
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rfwilliams777
Posts: 1370
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Install ME Standard newest release

Post by rfwilliams777 »

I keep getting an error when I install ME on a Windows 2012 r2 VPS server.
GLB48C3.tmp has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: GLB48C3.tmp
Application Version: 10.23.0.0
Application Timestamp: 3bd86c3f
Fault Module Name: KERNEL32.DLL
Fault Module Version: 6.3.9600.19290
Fault Module Timestamp: 5c5b2705
Exception Code: c0000005
Exception Offset: 00024a7c
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: bc3c
Additional Information 2: bc3c4ea6fc79bed4efd4f69f9f665d0a
Additional Information 3: fe3c
Additional Information 4: fe3c9a07860d8f3728cc6d01c07799c6

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MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Install ME Standard newest release

Post by MailEnable-Ian »

Hi,

Check the Windows environment variable path. We have seen it can crash if the path is a large string size. If it is copy the path to a text file for backup and then cut it back. Try running the install. If it completes successfully copy back the path you saved earlier.
Regards,

Ian Margarone
MailEnable Support

rfwilliams777
Posts: 1370
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: Install ME Standard newest release

Post by rfwilliams777 »

What do you mean the environmental variable path? Are you talking about c:\>whatever\whatever\whatever ??
Robert Williams, Owner
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Install ME Standard newest release

Post by MailEnable-Ian »

Regards,

Ian Margarone
MailEnable Support

rfwilliams777
Posts: 1370
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: Install ME Standard newest release

Post by rfwilliams777 »

I was able to install ME Standard on my Windows 2012 r2 VPS server using Admin; however, almost everything I do gets an "Unable to load DLL 'MAEAISO.DLL': the specified module could not be found. (Exception from HRESULT: 0x8007007E)
Robert Williams, Owner
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Install ME Standard newest release

Post by MailEnable-Ian »

Hi,

Its most like the environment variable path. The application cannot find the path to the BIN and BIN64 folder for the location of the .dlls. Can you reply to your open ticket and provide access to this server so we can check and help further?
Regards,

Ian Margarone
MailEnable Support

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