MailEnable System Overview and System Summary Issue

[JustSittingHere]

Hello all,

After updating to 10.46, the MailEnable System Overview and System Summary apps aren't displaying correctly. In 10.45, all the polled timers would count from 1 to 10 and reset back to 1.

Now in 10.46 I'm getting this -

PO Connector Outbound Queue stuck at 1(s)
List Connector Outbound Queue stuck at 0(s)

SMTP Connector Inbound Queue toggles between 0(s) and 1(s), Outbound Queue stuck at 0(s)

Sys Overview.jpg (109.8 KiB) Viewed 2571 times

Everything mail related seems to work fine, it's just these 2 display apps.

Has anyone else seen this?

Thanks.

Jim

[Admin]

It depends on the polling intervals for the queues. For the 0/1(s) queues those are checked every second, so you will see 0/1 if the queues are empty. It is it going to 10, then the polling intervals will be longer. So it is not stuck, you'll only see greater if the queue is not able to be processed in a second. The inbound queues for the postoffice and list connector you'll see go up to 10. Their polling interval can be changed using the Windows registry keys:

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Mail Enable\Mail Enable\CONNECTORS\LS]
"Poll Interval"=dword:0000000a

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Mail Enable\Mail Enable\CONNECTORS\SF]
"Poll Interval"=dword:0000000a

[JustSittingHere]

It depends on the polling intervals for the queues. For the 0/1(s) queues those are checked every second, so you will see 0/1 if the queues are empty. It is it going to 10, then the polling intervals will be longer. So it is not stuck, you'll only see greater if the queue is not able to be processed in a second. The inbound queues for the postoffice and list connector you'll see go up to 10. Their polling interval can be changed using the Windows registry keys:

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Mail Enable\Mail Enable\CONNECTORS\LS]
"Poll Interval"=dword:0000000a

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Mail Enable\Mail Enable\CONNECTORS\SF]
"Poll Interval"=dword:0000000a

Thank you for the information. I had my doubts that it was an actual issue since ME Standard has been running without the slightest problem. I wish all of our software ran as well.

Jim