We're having a problem with redirecting email *FROM* an external address *TO* an external email addresses through MailEnable while using Amazon SES for SMTP.
I've searched the docs, web searched, searched this forum, and can't find anyone talking about this problem.
Here's the situation:
We create a mailbox for "firstname.lastname@example.org" through MailEnable Management.
Through Mailbox > properties > Redirection, we redirect this to:
Now, if I send an email from a mailbox on ourdomain.com to joe1, both joe2 and joe3 get it. So far, so good.
But if we send an email from a mailbox outside of our domain, joe2 gets it, but joe3 doesn't.
For example, let's say someone on gmail sends to email@example.com. Joe2 gets it. Joe3 doesn't.
In MailEnable admin, if I go to Servers > localhost > Services and Connectors > Postoffice > Properties, there's a setting for "Redirection Handling."
If I set that to either "Normal redirection" or "Redirect as an attachment" joe2@ourdomain gets the message, but joe3@gmail doesn't.
If I set it to "Remail from mailbox address", joe3 still doesn't get it, but we get this bounce back about it:
It looks like Amazon SES wants the original sender to be verified - which we can't do, because we don't know in advance who the senders will be or if we can get them to verify.MailEnable: Message could not be delivered to some recipients.
The following recipient(s) could not be reached:
Reason: 554 Message rejected: Email address is not verified. The following identities failed the check in region US-WEST-2: Joe Sender <firstname.lastname@example.org>
Anyone have any suggestions?
Thanks in advance.