can't receive mails

Discussion regarding the Standard version.
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Joined: Wed Aug 23, 2023 10:46 pm

can't receive mails

Post by andvvv »

hi, i am very new user to this, did setup on windows 2019 server as much as i can read all guides.
so far CAN send emails to hotmail, gmail, , but no luck with receiving emails. where to start to look? opened port 25, created MX record in DNS, thank you, victor.

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Re: can't receive mails

Post by Admin »

When sending to the server, is there a bounce message? If it cannot deliver to the server the bounce message should indicate why. You might be able to check with using this command in a command prompt on an external machine:

telnet 25

Also, you can use mxtoolbox to check:

It should give you information about what is failing.

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