dnsreports connection timeout

OnSite · Post by **OnSite** » Fri Dec 16, 2005 8:52 pm

ME 1.9.1

After running a dnsreport I find that the connection times out if I have so much as one entry in the DNSBL. If I disable the DNSBL I no longer receive time outs.

OnSite · Post by **OnSite** » Wed Dec 21, 2005 10:14 pm

OnSite, Try changing the SMTP DNS servers.

OnSite

OnSite · Post by **OnSite** » Wed Dec 21, 2005 10:15 pm

Hey thanks OnSite. Problem was slow DNS servers. Allowing incoming mail to time out.

If it wasn't for you I would have never got this problem resolved.

What a resource this forum is. I have to answer my own questions. Do any mailenable engineers even monitor this forum????????????

OnSite

rpsmith · Post by **rpsmith** » Thu Dec 22, 2005 4:19 am

Tip: The more time one spends researching, documenting and explaining the problem the more help one is likely to receive.

OnSite · Post by **OnSite** » Thu Dec 22, 2005 4:35 am

Tip: The more one actually helps others to resolve their problems on a "support forum" the more one will assist that forum in achieving its purpose.

rpsmith · Post by **rpsmith** » Thu Dec 22, 2005 4:55 am

OnSite wrote:Tip: The more one actually helps others to resolve their problems on a "support forum" the more one will assist that forum in achieving its purpose.

Sounds like good advice especially coming from someone with only 4 posts under his belt.

OnSite · Post by **OnSite** » Thu Dec 22, 2005 5:08 am

That's because I don't usually require help in resolving my problems. I most often resolve them myself through research and logic. I just thought someone else might have seen this problem before.

Next time someone has this particular problem, you can now appear to be the omnipitant guru and give them the fix. Just don't take a week to do it.

rpsmith · Post by **rpsmith** » Thu Dec 22, 2005 5:18 am

OnSite wrote:That's because I don't usually require help in resolving my problems. I most often resolve them myself ...

That being the case, how about sharing some of your knowledge here on the forum with other folks who are not able to fix most of their problems themselves. Also, if you find a fix for your own problem, come back and share it with everyone with a more positive attitude.

OnSite · Post by **OnSite** » Thu Dec 22, 2005 5:36 am

The only reason I posted the answer to my own question was to help anyone out that might have the same problem in the future.

Don't take it so personal because I think a support forum should answer posts in a timely fashion and say so.

WAIT A MINUTE

This just in> I went back and read the intended use of this forum. I was mistaken, I was under the impression that it was monitored and run by Mailenable support engineers. It appears it is a user forum. My apologies. It is not my intent to rag on other users, I just expect a quicker response to questions asked of company support engineers.

rpsmith · Post by **rpsmith** » Thu Dec 22, 2005 5:53 am

The ME Support folks are great and help out whenever they can but the only sure way to get a response from them is to open a support ticket.

Merry Christmas!