Domain deleted from DOMAIN.TAB and POSTOFFICE.TAB

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labsy
Posts: 148
Joined: Sun Nov 16, 2003 6:49 am
Location: Slovenia

Domain deleted from DOMAIN.TAB and POSTOFFICE.TAB

Post by labsy »

Hello,
it is the second time I noticed some domains simply dissapeared from DOMAIN.TAB and POSTOFFICE.TAB files. All domain directory structure with all mails and passwords in AUTH.TAB was intact, but domain name dissapeared from above mentioned 2 files.
If I manually added the domain in these files, everything was back to normal.

Any idea how could domain dissapear?
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MailEnable
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Posts: 4441
Joined: Tue Jun 25, 2002 3:03 am
Location: Melbourne, Victoria Australia

Post by MailEnable »

The usual cause is contention where a control panel or third party application directly accesses these files without going through the MailEnable API. This article explains in more detail:

http://www.mailenable.com/kb/Content/Ar ... D=me020424

Although, if it were deleted from both, then it would seem more plausable for it to be programatic error of a control panel (or something else responsible for editing the files). Normally if it were contention, it might be removed from one file, but not both.
Regards, Andrew

labsy
Posts: 148
Joined: Sun Nov 16, 2003 6:49 am
Location: Slovenia

Post by labsy »

It happened to me once before.
But then back before it had some background - my disk was full up to the last byte, and in DOMAIN.TAB and POSTOFFICES.TAb files random domains were missing.
But, as I said, it was closely related to lack of disk space.

This time it was not disk space.

As a control panel I am using HELM. I think it is working via API, and it is not directly modifying the files of ME.
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