Quota Notification Message

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dennis
Posts: 3
Joined: Mon Sep 25, 2006 2:53 am

Quota Notification Message

Post by dennis » Mon Sep 25, 2006 3:00 am

One of my mailboxes has exceeded its quota; and is receiving around 60 pages of quota everyday. Is there anyway to disable the quota notification message from sending to this mailbox?
Thanks.

MailEnable-Ian
Site Admin
Posts: 8934
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Post by MailEnable-Ian » Mon Sep 25, 2006 3:09 am

Hi,

Open up the postoffice connector properties window and under the option "Notifications when quota is reached" you will see the various options that you can set. Set it to "Notify Sender only".

regards

Ian Margarone
MailEnable Support.

dennis
Posts: 3
Joined: Mon Sep 25, 2006 2:53 am

Post by dennis » Mon Sep 25, 2006 3:30 am

Hi,

I have already set it to "No notifications".
Yet, I still receive a brief email from postmaster stating
"Your Mailbox has exceeded its quota and a message from [SMTP:xxx@xxx.com] was rejected. Please clean your mailbox and ask the user to re-send."

Regards,
Dennis

MailEnable-Ian
Site Admin
Posts: 8934
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Post by MailEnable-Ian » Mon Sep 25, 2006 3:57 am

Hi,

Did you restart the postoffice connector after changing the setting?

regards,

Ian Margarone
MailEnable Support.

dennis
Posts: 3
Joined: Mon Sep 25, 2006 2:53 am

Post by dennis » Mon Sep 25, 2006 4:15 am

Hi,

Thanks. Solve it finally.
Yet, I would like to ask another question.

Is it possible to notify the postmaster account instead of the mailbox owner with the quota notification message (not the original mail)?

Regards,
Dennis
Last edited by dennis on Mon Sep 25, 2006 4:22 am, edited 1 time in total.

MailEnable-Ian
Site Admin
Posts: 8934
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Post by MailEnable-Ian » Mon Sep 25, 2006 4:20 am

Hi,
Is it possible to notify the postmaster account instead of the mailbox owner with the quota notification message (not the original mail)?
No, this is not possible.

regards,

Ian Margarone
MailEnable Support.

keith@vfsremote.com
Posts: 25
Joined: Fri Mar 20, 2015 7:53 pm

Re: Quota Notification Message

Post by keith@vfsremote.com » Wed Sep 14, 2016 6:38 pm

Is it possible to specify what account is notified? I would prefer if the postmaster of the entire server was notified so he may call the user and discuss.

Thank You,

Keith Damron
Keith Damron
Manager of Customer Support

VisionFriendly.com
1245 E. Diehl Road, Suite 307
Naperville, IL 60563
630 553-0000 x112
Keith@visionfriendly.com

keith@vfsremote.com
Posts: 25
Joined: Fri Mar 20, 2015 7:53 pm

Re: Quota Notification Message

Post by keith@vfsremote.com » Wed Sep 14, 2016 6:44 pm

Actually looking at this further, usage notifications should be per mailbox, not just postoffice. The mailbox usage notifications should be based on a designated percentage of assigned Mailbox Quota. When the percentage is reached it should have the options to notify the mailbox, the postmaster of the postoffice, or system admin.

Thank You,

Keith Damron
Keith Damron
Manager of Customer Support

VisionFriendly.com
1245 E. Diehl Road, Suite 307
Naperville, IL 60563
630 553-0000 x112
Keith@visionfriendly.com

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