Win2003 - SMTP Connector fails without notice - Prof 2.32

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MarcEberhart
Posts: 3
Joined: Fri Nov 03, 2006 9:33 pm

Win2003 - SMTP Connector fails without notice - Prof 2.32

Post by MarcEberhart » Fri Nov 03, 2006 9:38 pm

Hello, please HELP !!
On our server, the SMTP Connector fails without notice (only entry in System Event:
Dienst "MailEnable SMTP Connector" wurde unerwartet beendet. Dies ist bereits 9 Mal passiert.

Weitere Informationen über die Hilfe- und Supportdienste erhalten Sie unter http://go.microsoft.com/fwlink/events.asp.
-> Means in English: Service died unexpected.

spraguey
Posts: 69
Joined: Fri Nov 19, 2004 2:35 am

Same here!

Post by spraguey » Sat Nov 04, 2006 1:10 am

I am having this exact problem. MailEnable Ent 2.32 on Windows 2003. I had to set the SMTP service to restart automatically. I crashes at least once per hour.

There is nothing in the SMTP log. The transactions just stop. This is what my Event Viewer shows...

---
The MailEnable SMTP Connector service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
---

After it restarts, the logs start filling in again and everything runs smooth for a while.

This just started happening about 3 days ago, after the server has been running for several months without SMTP problems.

MarcEberhart
Posts: 3
Joined: Fri Nov 03, 2006 9:33 pm

Raised a ticket @ Mailenable

Post by MarcEberhart » Sat Nov 04, 2006 10:54 am

Hello,

as you have the same problem I have raised an urgent trouble ticket:
[#REQUEST:10583] Defect-SMTP Connector fails on Win2003 Server without notice

Hopefully they are coming back soon !

BrandywineITS
Posts: 19
Joined: Sat Jul 02, 2005 12:32 am

Post by BrandywineITS » Sat Nov 04, 2006 4:59 pm

Have you folks looked on the (http://www.mailenable.com/hotfix/default.asp) Hotfix Page?

You may need to apply Hotfix ME-10015.
Mike/BrandywineITS - MEPro-ASSP(BETA)-Win2K3 Server

MarcEberhart
Posts: 3
Joined: Fri Nov 03, 2006 9:33 pm

Hotfix ?? Version 1.0.0.20

Post by MarcEberhart » Sun Nov 05, 2006 7:02 am

Hi Mike,
I looked also into this hotfix, but it is version 1.0.0.20 !
The MESMTPC.exe with the release 2.32 is 1.0.0.21, so
I would suggest, that it covers the HotFix coming with 1.0.0.20
and it newer then that release.

Best regards,
Marc

timmc
Posts: 1
Joined: Mon Mar 13, 2006 4:19 pm

Post by timmc » Mon Nov 13, 2006 2:13 pm

I am having this exact issue. Has anyone come up with a solution?

We are using MailEnable Enterprise V2.32.

scngan
Posts: 445
Joined: Fri Dec 30, 2005 1:27 pm

Post by scngan » Mon Nov 13, 2006 6:10 pm

hi there,
im using w2k3 also with me 2.32....i didnt experiece this isue...
did you all log report to ME support ?

rockinthesixstring
Posts: 844
Joined: Mon Dec 05, 2005 7:51 am
Location: Canada

Post by rockinthesixstring » Mon Nov 13, 2006 7:35 pm

i am sort of experiencing this.

my SMTP and POP connectors are stalling. they say they are running in the task manager, but they are not binding to the IP address and my Outlook client can not connect (none of my clients can connect). if we click send/receive we get the permission error.

i am having this issue on BOTH of my servers (one smarthosts to the other).

if i restart the services...
---
net stop mesmtpcs
net start mesmtpcs
---
the outlook client can connect again.
Chase
Server 2008 Standard (x64)
ME Ent 6.51 (SQL Server 2008 Config)
ASSP 1.9

neonima
Posts: 1
Joined: Sun Nov 19, 2006 9:23 am

Post by neonima » Sun Nov 19, 2006 9:28 am

I am having this exact issue, Hotfix dident helped.

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