SMTP Connector Stopped

Discussions on webmail and the Professional version.
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benny
Posts: 14
Joined: Fri Dec 03, 2004 8:21 pm

SMTP Connector Stopped

Post by benny » Thu Jan 04, 2007 1:24 am

Hi All
Im not sure why but last night all external emails stopped arriving to the server. I checked log files and all I could see was this
(recv) socket [296] disconnection from host 192.168.1.4 before any command received. Error (10054)
The same error for 127.0.0.1

I rebooted the server several times checked what I could then all of a sudden it started working again for no apparent reason. I have just started to move my clients emails onto the server but I have to stop until this probelm is resolved. I am running the latest version of Pro

Benny

MailEnable-Ben
Posts: 5858
Joined: Fri Jan 16, 2004 6:49 am
Location: Melbourne

Post by MailEnable-Ben » Thu Jan 04, 2007 4:08 am

"Stopped arriving to the server" by this do you mean that they were not making it to the MailEnable server/queues? Or if they were making it to the server which queue were the messages waiting in?
Regards,

Product Services
MailEnable Pty Ltd

To keep track of all ME company updates and version releases you should subscribe to the MailEnable list at http://www.mailenable.com or the RSS feed http://www.mailenable.com/rss.

benny
Posts: 14
Joined: Fri Dec 03, 2004 8:21 pm

SMTP Connector Stopped

Post by benny » Thu Jan 04, 2007 4:32 am

Hi and thanks for the reply
It seem they were not making the server queues, tried testing connection from dnsstuff and got message that it could not contact the server. Everything pointed towards external problems but the webmail worked fine and I could also send internal email.

Benny

MailEnable-Ben
Posts: 5858
Joined: Fri Jan 16, 2004 6:49 am
Location: Melbourne

Post by MailEnable-Ben » Thu Jan 04, 2007 4:49 am

Sounds like something was blocking port 25, try a telnet next time your server is down and check the results of port 25 and 110. This may help you work out whether the problem lies with your server or firewall or even something remote of the server. MailEnable is able to send locally when it is not online so this does not tell you anything by itself.
Regards,

Product Services
MailEnable Pty Ltd

To keep track of all ME company updates and version releases you should subscribe to the MailEnable list at http://www.mailenable.com or the RSS feed http://www.mailenable.com/rss.

benny
Posts: 14
Joined: Fri Dec 03, 2004 8:21 pm

SMTP Connector Stopped

Post by benny » Thu Jan 04, 2007 4:59 am

Thanks for that.
I have currently no firewalls running I tend to agree it might be an extrnal influence causing the problem. I am still trying to familiarise myself with MailEnable as I have not long purchased it and currently running my server along with a customers server.

Again thanks for the support

benny
Posts: 14
Joined: Fri Dec 03, 2004 8:21 pm

SMTP Connector Stopped Updaye

Post by benny » Fri Jan 05, 2007 11:16 pm

Hi All
I have installed the latest release of ME along with the hot fix and to date the server has behaved itself

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