2.53 Professional - IMAP

Discussions on webmail and the Professional version.
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Cyberprog
Posts: 57
Joined: Mon Aug 19, 2002 9:48 pm
Location: Bristol, UK

2.53 Professional - IMAP

Post by Cyberprog » Tue May 25, 2010 11:54 am

Got a weird problem with my IMAP service, starts and runs fine, but if you try and connect to it, as soon as you send any data, it closes the connection! Anyone got any ideas?
British Airways billboard ad: Breakfast in London, lunch in New York.
Spraycan addition: Luggage in Bermuda.

MailEnable-Ian
Site Admin
Posts: 9099
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: 2.53 Professional - IMAP

Post by MailEnable-Ian » Thu May 27, 2010 1:32 am

Hi,

Would need to see the IMAP debug log file and the Windows event log. If this is always reproducible then the best way forward would to lodge a support ticket under category of "Defect" via the support form below and provide remote desktop details for the server so that a technician can then log in and inspect.

https://www.mailenablecorp.com/support/step1.asp
Regards,

Ian Margarone
MailEnable Support

Cyberprog
Posts: 57
Joined: Mon Aug 19, 2002 9:48 pm
Location: Bristol, UK

Re: 2.53 Professional - IMAP

Post by Cyberprog » Thu May 27, 2010 11:09 am

Cheers for the clue for the event log, looks like it can't bind to the port, and the reason it can't bind is a non-existent process sat there with loads of blackberry.com connections.
British Airways billboard ad: Breakfast in London, lunch in New York.
Spraycan addition: Luggage in Bermuda.

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