Mail System Error - Returned Mail

Discussions on webmail and the Professional version.
Post Reply
mf_scott
Posts: 15
Joined: Mon Mar 15, 2004 7:41 pm

Mail System Error - Returned Mail

Post by mf_scott » Mon Mar 15, 2004 7:48 pm

I have several users who can't seem to receive email from one particular sender. When this gentleman sends messages to them, he gets a response back from his server four days later that says:

-----Original Message-----
From: Mail Administrator
Sent: 3/15/2004 7:04 AM
To: mrmiehle@bellsouth.net
Subject: Mail System Error - Returned Mail



.net 007: This e-mail message was undeliverable due to the

following reason:



.net 015: The destination mail system was not reachable withing the

allowed period.



Note: This error message is usually due to one of the following

network problems:

a. The recipient's mail system is turned off.

b. The destination mail system is not currently running.



Solution:

Attempt to resend, or contact the recipient by alternate means to

let them know about the issue.



Your message was not delivered within 4 days.

Host hphproperties.com is not responding.


The following recipients did not receive this message:



<cparker@hphproperties.com>

<dbonamy@hphproperties.com>

<drice@hphproperties.com>



Also, there is an attachment that has the following contents:

Reporting-MTA: dns; imf09aec.mail.bellsouth.net
Arrival-Date: Wed, 10 Mar 2004 10:37:23 -0500
Received-From-MTA: dns; MARK (68.17.146.125)

Final-Recipient: RFC822; <cparker@hphproperties.com>
Action: failed
Status: 4.4.7
Remote-MTA: dns; hphproperties.com
Diagnostic-Code: smtp; 250 Requested mail action okay, completed

Final-Recipient: RFC822; <dbonamy@hphproperties.com>
Action: failed
Status: 4.4.7
Remote-MTA: dns; hphproperties.com
Diagnostic-Code: smtp; 250 Requested mail action okay, completed

Final-Recipient: RFC822; <drice@hphproperties.com>
Action: failed
Status: 4.4.7
Remote-MTA: dns; hphproperties.com
Diagnostic-Code: smtp; 250 Requested mail action okay, completed


I can't find any reason that he wouldn't be able to send messages to our server, and am at a loss as to why his server reports ours as being down. does anyone have any suggestions? Thanks in advance.

Post Reply