imap folder creation

swanzey
Posts: 6
Joined: Wed Mar 21, 2007 2:23 pm

imap folder creation

Postby swanzey » Mon Mar 28, 2016 11:27 am

I have a client with outlook 2013 who is trying to copy folders from their (pop3) pst file to an imap account. It was working for a few folders and now all I see in the logs on the mailenable server side is

SELECT "INBOX/CHRISTINA-1/TRAINING" ivj1 NO SELECT failed, no such mailbox. 41 41

...and the folders and sub-folders have not been created on the server side.

Can you tell me how to fix this issues? I am using the latest 9.05 version.

MailEnable-Ian
Site Admin
Posts: 8721
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: imap folder creation

Postby MailEnable-Ian » Mon Mar 28, 2016 11:29 pm

Hi,

Check the IMAP log files at a earlier time when the folder "INBOX/CHRISTINA-1/TRAINING" was being created. You should see a "CREATE" command being issued to the server. Perhaps this failed and the folder never added on the server.
Regards,

Ian Margarone
MailEnable Support

swanzey
Posts: 6
Joined: Wed Mar 21, 2007 2:23 pm

Re: imap folder creation

Postby swanzey » Mon Mar 28, 2016 11:49 pm

Thank you for your response...

I saw no creation error message with this folder, however there are some issues apparently with spaces in the folder names? There was no return message as to any problem...so therefore the client has no idea was characters are not allowed. I guess a hyphen is not allowed? Is there a reason why a message is not returned? Is there some place I can see what characters are not allowed? Can I modify these restrictions in any way?

Thank you...

MailEnable-Ian
Site Admin
Posts: 8721
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: imap folder creation

Postby MailEnable-Ian » Tue Mar 29, 2016 2:14 am

Hi,

I tried setting up the same scenario dragging a folder hierarchy from an exported POP pst into an IMAP account and did not have issues. The folders were created on server without issues.

Code: Select all

03/29/16 13:06:04   IMAP-IN      2476   192.168.2.26         * OK IMAP4rev1 server ready at 03/29/16 13:06:04   50   0      
03/29/16 13:06:04   IMAP-IN      2476   192.168.2.26   CAPABILITY   CAPABILITY   * CAPABILITY IMAP4rev1 IMAP4 AUTH=LOGIN IDLE CHILDREN UIDPLUS AUTH=CRAM-MD5 XLIST   113   17      
03/29/16 13:06:05   IMAP-IN   17EB09557D0943259C640218DFFE80E0.MAI   2440   192.168.2.26   APPEND   APPEND "INBOX" (\Seen) "29-Mar-2016 12:55:18 +1100" {1452}      65   1519   mailenable.com.au   pop
03/29/16 13:06:05   IMAP-IN      2476   192.168.2.26   LOGIN   LOGIN "pop@mailenable.com.au" "****"   rnup OK LOGIN completed   25   43   mailenable.com.au   pop
03/29/16 13:06:05   IMAP-IN      2476   192.168.2.26   XLIST   XLIST "" "INBOX/CRISTINA-1"      24   34   mailenable.com.au   pop
03/29/16 13:06:05   IMAP-IN      2476   192.168.2.26   CREATE   CREATE "INBOX/CRISTINA-1"   ftra OK CREATE completed   26   32   mailenable.com.au   pop
03/29/16 13:06:05   IMAP-IN      2476   192.168.2.26   SELECT   SELECT "INBOX/CRISTINA-1"   * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded)   263   32   mailenable.com.au   pop
03/29/16 13:06:05   IMAP-IN      2476   192.168.2.26   SUBSCRIBE   SUBSCRIBE "INBOX/CRISTINA-1"   aiwk OK SUBSCRIBE completed   29   35   mailenable.com.au   pop
03/29/16 13:06:05   IMAP-IN      2476   192.168.2.26   XLIST   XLIST "" "INBOX/CRISTINA-1/TRAINING"      24   43   mailenable.com.au   pop
03/29/16 13:06:05   IMAP-IN   6EDC8E43B13946E7A15DEB7FF02383E8.MAI   2440   192.168.2.26   APPEND   APPEND "INBOX" () "24-Mar-2016 13:43:42 +1100" {189450}      65   189514   mailenable.com.au   pop
03/29/16 13:06:05   IMAP-IN   16D2E1925C76484CB6E59BBB1875C760.MAI   2440   192.168.2.26   APPEND   APPEND "INBOX" (\Seen) "24-Mar-2016 13:43:42 +1100" {189450}      65   189519   mailenable.com.au   pop
03/29/16 13:06:05   IMAP-IN      2440   192.168.2.26   SELECT   SELECT "INBOX"   * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded)   263   21   mailenable.com.au   pop
03/29/16 13:06:05   IMAP-IN      2440   192.168.2.26   UID   UID FETCH 1:* (UID FLAGS)   * 1 FETCH (UID 1 FLAGS (\Seen))   220   32   mailenable.com.au   pop
03/29/16 13:06:06   IMAP-IN      2476   192.168.2.26   CREATE   CREATE "INBOX/CRISTINA-1/TRAINING"   9uhn OK CREATE completed   26   41   mailenable.com.au   pop
03/29/16 13:06:06   IMAP-IN      2476   192.168.2.26   SELECT   SELECT "INBOX/CRISTINA-1/TRAINING"   * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded)   263   41   mailenable.com.au   pop
03/29/16 13:06:06   IMAP-IN      2476   192.168.2.26   SUBSCRIBE   SUBSCRIBE "INBOX/CRISTINA-1/TRAINING"   lpnq OK SUBSCRIBE completed   29   44   mailenable.com.au   pop
03/29/16 13:06:06   IMAP-IN      2476   192.168.2.26   XLIST   XLIST "" "*"      583   19   mailenable.com.au   pop
03/29/16 13:06:06   IMAP-IN      2476   192.168.2.26   XLIST   XLIST "" "*"      583   19   mailenable.com.au   pop
03/29/16 13:06:06   IMAP-IN      2440   192.168.2.26   SELECT   SELECT "INBOX/CRISTINA-1/TRAINING"   * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded)   263   41   mailenable.com.au   pop
03/29/16 13:06:06   IMAP-IN      2476   192.168.2.26   SELECT   SELECT "INBOX/CRISTINA-1"   * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded)   263   32   mailenable.com.au   pop
03/29/16 13:06:06   IMAP-IN   CB3EED09281D4A41AB5C8A4A9EA6603C.MAI   2476   192.168.2.26   APPEND   APPEND "INBOX/CRISTINA-1" (\Seen) "29-Mar-2016 12:55:26 +1100" {1452}      65   1530   mailenable.com.au   pop
03/29/16 13:06:06   IMAP-IN      2476   192.168.2.26   SELECT   SELECT "INBOX/CRISTINA-1"   * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded)   263   32   mailenable.com.au   pop
03/29/16 13:06:06   IMAP-IN      2476   192.168.2.26   UID   UID FETCH 1:* (UID FLAGS)   * 1 FETCH (UID 1 FLAGS (\Seen \RECENT))   78   32   mailenable.com.au   pop


Check the IMAP debug log file in regards to the create command to see if there is any errors logged there. Also check the Windows event log.
Regards,

Ian Margarone
MailEnable Support

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